KAREN AARON
Jonesboro
Summary
Detail-oriented professional with expertise in inventory management and customer service. Proven ability to identify and resolve discrepancies while promoting safety. Strong communicator with a track record of enhancing team productivity through collaboration.
Overview
31
31
years of professional experience
Work History
Process Guide
AMAZON
Stone Mountain
08.2021 - Current
- Scanned mobile carts for inventory tracking for efficient inventory management.
- Input reactive data to maintain accurate records.
- Assisted employees with daily workload to ensure timely task completion.
- Assisted in upholding safety standards to promote a secure work environment.
- Contributed to end-of-shift wash procedures to streamline processes.
- Staffed employees to improve operational support and ensure productivity.
Customer Service Representative
Chimes
Jonesboro
11.2019 - 08.2021
- Provided accurate information about insurance products and services.
- Educated clients on coverage options and policy benefits effectively.
- Advised customers on available coverage options that best fit their individual needs.
- Assisted customers with policy inquiries and claims processing.
- Processed new policy applications and updated existing policy documents.
- Documented customer interactions and maintained detailed records for reference.
Quality Control Clerk
GEORGIA FARM BUREAU
Macon
01.1996 - 01.2019
- Reviewed input source documents to verify accuracy of data entered into multiple processing systems.
- Ensured document quality through meticulous composition and proofreading.
- Entered specialized data into systems to maintain accurate records.
- Corrected data discrepancies stemming from system issues or conversion errors.
- Enter action taken on policies into appropriate GFB imaging system
- Prepare output documents for mailing to include application forms for the coverage
- Maintained a high level of confidentiality when handling sensitive information.
- Contributed to special projects and participated in meetings to foster collaboration.
Internship
MEMORIAL GYM
Macon
01.2009 - 04.2009
- Coordinated community engagement activities, designed flyers, and assisted with basketball games to promote participation
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Social Science
Mercer University
Macon, Georgia05-2009
Skills
- Process optimization
- Operational efficiency
- Attention to detail
- Excel
- Microsoft Word
- PowerPoint
- Decision making
- Time management
- Problem-solving
- Team collaboration
- Communication skills
- Effective communication techniques
- Learning agility
- Self-motivation
- Work ethic
Timeline
Process Guide
AMAZON
08.2021 - Current
Customer Service Representative
Chimes
11.2019 - 08.2021
Internship
MEMORIAL GYM
01.2009 - 04.2009
Quality Control Clerk
GEORGIA FARM BUREAU
01.1996 - 01.2019
Bachelor of Science - Social Science
Mercer University