Karen Alexander
Plainfield,IN
Summary
Dedicated Family Support Specialist Supervisor with a proven track record in program evaluation, training facilitation, and community agency coordination. Committed to enhancing service quality and connecting families with essential resources.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Family Support Specialist Supervisor
Healthnet Healthy Families
Indianapolis, IN
02.2008 - Current
- Coordinated with community agencies to connect families with essential services, enhancing access to support.
- Maintained comprehensive records of staff interactions and outcomes, ensuring accountability in service delivery.
- Established positive relationships with staff while managing personal records and background checks.
- Facilitated team meetings monthly while focusing on policies, trainings, and service to families.
- Facilitated training sessions on best practices in family health services, improving staff knowledge and service quality.
- Evaluated program performance and suggested improvements for service quality.
Family Support Specialist
Healthnet Healthy Families
Indianapolis, Indiana
03.2006 - 02.2008
- Developed individualized service plans tailored to family circumstances.
- Conducted family assessments to pinpoint needs and resources for tailored support.
- Tracked client progress and refined support strategies to enhance outcomes.
- Assisted with the development of parenting skills and strategies for families.
- Informed families about health programs and streamlined access to benefits.
- Participated in weekly staff meetings to discuss caseloads and best practices.
Foster Care Caseworker
Catholic Charities
Springfield, IL
07.2003 - 05.2005
- Conducted home visits to assess child welfare and safety.
- Provided support during court hearings to advocate for children's needs.
- Coordinated with families, social workers, and service providers.
- Facilitated communication between foster parents and biological families.
Education
Bachelor of Science - Social Work
Ball State University
Muncie, IN05-2001
Skills
- Service coordination
- Individualized planning
- Program evaluation
- Training facilitation
- Agency collaboration
- Crisis intervention
- Record management
- Team collaboration
- Client advocacy
Certification
- Adult, Child, Infant CPR - November 2025
Timeline
Family Support Specialist Supervisor
Healthnet Healthy Families
02.2008 - Current
Family Support Specialist
Healthnet Healthy Families
03.2006 - 02.2008
Foster Care Caseworker
Catholic Charities
07.2003 - 05.2005
Bachelor of Science - Social Work
Ball State University