Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
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Karen Arevalo

Woodland Park,NJ

Summary

Dynamic leader with a proven track record at Planet Fitness, adept in production leadership and conflict resolution. Excelled in enhancing operational efficiency and staff performance, achieving significant improvements. Skilled in customer service and shift management, I bring a focused approach to driving success and mentoring teams for peak performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead

Planet Fitness
Woodland Park, NJ
09.2022 - Current
  • Improved daily operational plans, developed production schedules, and optimized task flow.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Identified opportunities for operational improvements and communicated them to management.

Assest Protection Investigator

Macys Logistics and Operations
Secaucus, NJ
12.2023 - 07.2024
  • Conducted investigations into internal and external theft, employee misconduct, and other policy violations.
  • Performed undercover operations in order to apprehend persons involved in fraudulent activities.
  • Trained staff members on how best utilize systems as a tool for reducing losses due to theft or fraud.

Assest Protection Officer

Macys Logistics and Operations
Secaucus, NJ
04.2023 - 12.2023

Kitchen Supervisor

Cafe Colombia
Woodland Park, NJ
01.2022 - 02.2023

Kitchen Staff Member

Cafe Colombia
Woodland Park, NJ
01.2019 - 01.2022

Education

Associate of Science - Criminal Justice

Passaic County Community College
Paterson, NJ
12-2024

Skills

  • Production leadership
  • Conflict resolution
  • Performance improvement
  • Sales proficiency
  • Daily reporting
  • Staff motivation
  • Customer service focus
  • Shift Management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Police Explorer Program

Certification

  • Career Certificate Criminal Justice
  • Certificate of Achievement Criminal Justice Studies
  • First Aid Certification, Valid June 2023 - June 2025

Timeline

Assest Protection Investigator

Macys Logistics and Operations
12.2023 - 07.2024

Assest Protection Officer

Macys Logistics and Operations
04.2023 - 12.2023

Shift Lead

Planet Fitness
09.2022 - Current

Kitchen Supervisor

Cafe Colombia
01.2022 - 02.2023

Kitchen Staff Member

Cafe Colombia
01.2019 - 01.2022

Associate of Science - Criminal Justice

Passaic County Community College

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Karen Arevalo