Dynamic manager with proven skills in customer service, team leadership, and time management. Committed to enhancing customer satisfaction and fostering a positive work environment through effective decision-making and goal setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Mcdonalds
Rusk, TX
07.2024 - Current
Supervised daily operations, ensuring efficient service and adherence to quality standards.
Trained team members on operational procedures and customer service protocols.
Implemented inventory management practices to optimize stock levels and reduce waste.
Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Maintained cleanliness and organization of the workspace in compliance with health regulations.
Fostered a positive team environment, encouraging open communication and feedback among staff.
Cashier
Super Gallo Mercado
Jacksonville, TX
09.2022 - 03.2024
Processed customer transactions accurately and efficiently using point-of-sale systems.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained accurate cash drawer, ensuring compliance with cash handling procedures.
Organized merchandise displays to promote sales and facilitate inventory management.