Hi, I’m
Karen Baker
Little Rock,AR
Summary
Assistant Director of Human Resources with over 10 years of experience in high-level generalist capacity and managing, researching and drafting organizational policy. Considerable knowledge of principles, techniques and objectives of modern HR administration. Strong organizational, analytical and interpersonal skills to connect effectively with various levels of employees. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
years of professional experience
Work History
University Of Arkansas At Little Rock
Associate Director of Human Resources
07.2019 - Current
Job overview
- Conferred with supervisors to review, determine and recommend actions relative to human resource matters.
- Represented human resource at personnel-related hearings, investigations and meetings and provided information to assist legal defense for EEOC, employment claims and lawsuits.
- Assisted Vice Chancellor of Human Resources in managing and supporting development and operation of HR.
- Evaluated termination data to review and report on existing or potential trends.
- Supported Vice Chancellor of Human Resources and administration by performing research and providing input on policies and procedures.
- Coordinated compliance of EEO plan to continually audit, monitor and evaluate progress in meeting objectives.
- Developed and maintained procedures and processes and coordinated leaves of absences with management.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Met with employees annually for progress reviews and performance assessments.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Processed employee claims involving performance issues and harassment.
- Collaborated with stakeholders across organization to maintain proper flow of communication and execution of planned initiatives and projects.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Coordinated technical training and personal development classes for staff members, averaging between 4 and 6 monthly training sessions.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
University Of Arkansas At Pine Bluff
Director of Affirmative Action
08.2013 - 07.2019
Job overview
- Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
- Interviewed persons involved in equal opportunity complaints to verify case information.
- Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
- Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
- Investigated employment practices or alleged violations of laws to document and correct discriminatory factors.
- Skilled at working independently and collaboratively in a team environment.
- Monitored implementation and impact of guidelines for nondiscriminatory employment practices.
- Examined complaints made by workers, conducted interviews and mediated disputes.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Arkansas State UniversityState University, AR
Bachelor of Arts from Speech Communication And Rhetoric
12.1991
Skills
- HR Systems
- Training Development
- Analytical and Critical Thinking
- Grievance Resolution
- Strategic Planning
- Performance Review
- Microsoft Office
- Learning Management
- Affirmative Action Guidelines
- Exit Interviews and Processes
- Policy Improvement Recommendations
- Complaint Handling
- Leave Administration
- Statistical Data Analysis
- Policy Interpretation
Affiliations
- Society of Human Resource Management
Timeline
Associate Director of Human Resources
University Of Arkansas At Little Rock
07.2019 - Current
Director of Affirmative Action
University Of Arkansas At Pine Bluff
08.2013 - 07.2019
Arkansas State University
Bachelor of Arts from Speech Communication And Rhetoric
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