Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Barnard

Rochester

Summary

Courteous Store Team Member delivers fast, friendly customer service to positively impact customer satisfaction, store profitability and organization's mission. Executes multiple tasks with superior organizational skills and detail orientation.

Overview

29
29
years of professional experience

Work History

Assistant Team Leader

Ollies Bargain Outlet
11.2023 - Current
  • Assisted in hiring, training, and mentoring new team members, fostering a positive work environment and strong teamwork.
  • Addressed customer complaints promptly, resolving issues effectively and maintaining high levels of customer satisfaction.
  • Provided exceptional customer service through active listening, problem-solving skills, and clear communication with patrons.
  • Oversaw loss prevention efforts by monitoring security systems, conducting audits routinely assessing potential risks within the store.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Followed inventory management and loss prevention policies to minimize shrink in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.

Retail Merchandiser

Hallmark
02.2023 - 08.2023
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
  • Arranged consistent shelves, bins and racks at five locations by following established planograms.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Cashier/Designated Hitter/Shift Leader

Rite Aid/ Walgreens
09.2016 - 02.2023
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Reviewed weekly sales ads and monitored price changes.
  • Set up new sales displays every Week

Bakery Team Member

Tops Friendly Markets
04.2013 - 03.2016
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.

Photolithography Operator

Eastman Kodak Company
07.1995 - 03.2001
  • Changed conductive properties of materials through etching.
  • Managed equipment loading and unloading and moved finished work to stations for further processing.
  • Set and adjusted both computerized and mechanical equipment controls to regulate power level, temperature, vacuum and rotation speed of furnace.
  • Used chemical baths, hand wands and automated machinery to clean semiconductor wafers.
  • Studied work orders, instructions, formulas and processing charts to determine specifications and sequence of operations.

Education

High School Diploma -

Greece Arcadia High School
Rochester, NY
06.1985

Skills

Store operations

Loss prevention strategies

Stock replenishment

Data entry proficiency

Cash Handling Accuracy

Cash Drawer Management

Sales and Promotions

Friendly and Helpful

Timeline

Assistant Team Leader

Ollies Bargain Outlet
11.2023 - Current

Retail Merchandiser

Hallmark
02.2023 - 08.2023

Cashier/Designated Hitter/Shift Leader

Rite Aid/ Walgreens
09.2016 - 02.2023

Bakery Team Member

Tops Friendly Markets
04.2013 - 03.2016

Photolithography Operator

Eastman Kodak Company
07.1995 - 03.2001

High School Diploma -

Greece Arcadia High School

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Karen Barnard