Summary
Overview
Work History
Education
Skills
Timeline
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Karen Bellows

El Mirage,AZ

Summary

Results-driven SR ROI Technician 25 years experience at Banner Health with a strong work ethic and exceptional attention to detail. Proven track record of achieving 128% productivity while ensuring compliance with HIPAA regulations. Adept at multitasking and providing excellent customer service, contributing to a streamlined processing environment.

Overview

25
25
years of professional experience

Work History

SR ROI Technician

Banner Health
02.2020 - Current
  • Currently working on Social Security Disability requests while focusing on details to ensure compliance with all releases.
  • Proactively identifying and correcting logging errors that could impact processing of requests further downstream.
  • Maintain a safe work environment by strictly adhering to established safety protocols and guidelines set by Banner
  • Current YTD processing productivity as of June 2025 is 128%
  • Accountable for my daily workload and able to prioritize based on stat or expedite requests needing to be processed.
  • Dependable and flexible with schedule to accommodate a resolution on TAT.
  • Volunteer to help STAT, PIO and CC Team process requests as needed to establish a more manageable level.
  • Dependable, honest and able to use good judgement in all I do.

HIMS Tech

Banner Thunderbird Medical Center
06.2000 - 02.2020
  • Perform Quality Control, Validation and Certification of patient documents in Kofax.
  • Proficient in handling incoming telephone, email and fax requests in high volume within the hospital.
  • Assist front desk inquiries from patients, physicians or other departments.
  • Compile statistical data.
  • Process Release of Information requests from walk-in patients requesting records.
  • Assist physicians in locating dictated reports in the EMON system.
  • Helped train new employees, light duty or volunteers in certification to ensure continued quality and integrity of documentation.


Education

Skills

  • Knowledge of HIPPA regulations
  • Detail oriented
  • Medical Record knowledge
  • Strong work ethic
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Dependable
  • Communication
  • Data Entry
  • Cerner
  • focus

Timeline

SR ROI Technician

Banner Health
02.2020 - Current

HIMS Tech

Banner Thunderbird Medical Center
06.2000 - 02.2020

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Karen Bellows