Karen Benitez
Aurora,IL
Summary
Organized and compassionate professional with experience supporting patients and managing office tasks efficiently. Skilled at building positive patient relationships, coordinating appointments, and ensuring a welcoming, smooth experience. Known for being approachable, reliable, and attentive to patient needs, dedicated to providing excellent care and support in a medical office setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CHIROPRACTIC AIDE
Ultimate Medical Group
01.2023 - Current
- Assisted healthcare providers with patient preparation, therapy setup, and treatment coordination.
- Guided patients through therapeutic exercises, ensuring comfort and safety during treatment.
- Maintained treatment areas and prepared equipment to ensure a clean, organized, and safe clinical environment.
- Provided compassionate, patient-centered care while supporting smooth daily operations.
- Maintained patient records using electronic health record (EHR) systems for accuracy and compliance.
- Assisted patients with scheduling appointments and managing daily operations.
- Coordinated communication between chiropractors and patients to ensure seamless care delivery.
- Trained new staff on clinic protocols and patient interaction techniques to maintain service quality.
- Fostering long-term relationships.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
SALES ASSOCIATE
European Wax Center
08.2022 - 01.2023
- Welcomed clients and maintained a professional, organized front desk environment.
- Scheduled and confirmed appointments, supporting efficient daily operations and timely follow-ups.
- Managed client files and documentation with accuracy and confidentiality.
- Communicated clearly with clients and team members to coordinate schedules and resolve inquiries.
- Processed payments and supported administrative tasks to ensure a smooth, professional customer experience.
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Educated clients on product benefits and services, driving informed purchasing decisions.
- Managed inventory levels, ensuring optimal stock availability for smooth operations.
- Processed transactions efficiently, maintaining accuracy in cash handling and receipts.
- Collaborated with team members to achieve sales targets and improve performance metrics.
- Built relationships with customers to encourage repeat business.
Specialist Production
Versiti Blood Center of Michigan
04.2021 - 07.2022
- Manufactures Red Blood Cells (RBCs), Fresh Frozen Plasma and Recovered Plasma
- Manufactures Neonatal RBCs. Sterile docks Pedipaks to Platelet Apheresis, Neonatal RBCs
- Performs leukoreduction of Whole Bloods and RBCs
- Manufactures Cryoprecipitate, Pooled Cryoprecipitate and Cryo Reduced Plasma
- Labels products to meet regulatory and inventory requirements
- Manufactures additional specialty products as needed by customer base
- Follows procedures pertaining to the proper storage of RBCs, platelet products and frozen products
- Performs and documents equipment function checks and QC as required
- Maintains a level of productivity that allows department to achieve production goals
Education
Real Estate License - Real Estate
YOUR HOUSE ACADEMY OF REAL ESTATE
01.2025
No Degree -
COLLAGE OF DUPAGE
01-2024
High School Diploma -
WEST AURORA HIGH SCHOOL
01.2019
Skills
- Project Coordination & Scheduling
- Communication & Collaboration
- Organization & Multitasking
- Attention to Detail
- Problem-Solving & Initiative
- Customer Service Orientation
- Bilingual Communication
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Suite
- Client relations
- Tech-savvy
Certification
- Real Estate License - 1 year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CHIROPRACTIC AIDE
Ultimate Medical Group
01.2023 - Current
SALES ASSOCIATE
European Wax Center
08.2022 - 01.2023
Specialist Production
Versiti Blood Center of Michigan
04.2021 - 07.2022
Real Estate License - Real Estate
YOUR HOUSE ACADEMY OF REAL ESTATE
No Degree -
COLLAGE OF DUPAGE
High School Diploma -
WEST AURORA HIGH SCHOOL