Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
28
years of professional experience
Work History
A INSTANT TAX SERVICE II LLC
Owner
12.2022 - Current
Job overview
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Evaluated suppliers to maintain cost controls and improve operations.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Trained and developed team members to build human capital.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
A Instant Tax Service LLC
Office Manager/Tax Preparer
01.2004 - 12.2022
Job overview
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Controlled finances to lower costs and keep business operating within budget.
Managed compliance to keep organization operating within legal and regulatory guidelines.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Allstate Insurance Co
Claims Adjuster
06.2006 - 08.2008
Job overview
Examined claims forms and other records to determine insurance coverage.
Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Prepared summaries of damage, payments, and policy coverage.
Researched and analyzed policy contracts to verify proper payment of claims.
Evaluated insurance policies and analyzed damages to determine coverage.
Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Established relationships with clients and insurance companies to foster timely claims resolution.
Verified insurance claims and determined fair amount for settlement.
Isle Of Capri Casino
Accounting Auditor
02.1996 - 09.2004
Job overview
Performed observations and evaluated supporting documents to supplement audit findings.
Executed audit phases and entered data into accounting software for analysis.
Selected samples, collecting appropriate documentation and drafting written reports with recommendations submitted to audit officer for review.
Participated in identification of Bureau's assessable units and internal control assessment process as required, assisting offices in performing risk assessments of complex operations.
Followed established auditing processes to meet internal and regulatory requirements.
Communicated with auditee staff to obtain necessary information for audits.
Analyzed data and findings to prepare reports detailing financial information.
Education
Northeas Louisiana University
, Monroe, LA
from Finance
Louisiana State University At Shreveport
, Shreveport, LA
Business Management from Management
12.2006
Skills
Sales Leadership
Business Development
Budget Development
Coaching and Mentoring
Business Planning
Staff Management
Staff Training
Customer Relations
Profit and Loss Analysis
Profit and Loss
Account Oversight
Timeline
Owner
A INSTANT TAX SERVICE II LLC
12.2022 - Current
Claims Adjuster
Allstate Insurance Co
06.2006 - 08.2008
Office Manager/Tax Preparer
A Instant Tax Service LLC
01.2004 - 12.2022
Accounting Auditor
Isle Of Capri Casino
02.1996 - 09.2004
Northeas Louisiana University
from Finance
Louisiana State University At Shreveport
Business Management from Management
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