Karen Cabrera
Cedar Creek
Summary
Dynamic sales professional with extensive experience in real estate, excelling in customer service and sales processing. Proven ability to resolve issues and enhance client loyalty through effective problem-solving and upselling strategies. Skilled in contract preparation and team collaboration, consistently achieving targets and driving business success.
Overview
13
13
years of professional experience
Work History
Sales Associate /Licensed Mortgage Loan Originator
Lanzola Communities
Austin
10.2023 - Current
- Maintained knowledge of current promotions, sales, and product offerings to assist customers.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
Sales Associate and Customer Service Manager
Cayetano Development
01.2020 - 02.2023
- Assisted in the development of marketing for land in our different subdivisions.
- Coordinated office meetings within our team and also coordination on our customer appointments and closings of property's.
- Made contracts, Assumption Deeds for transfer of property, Warranty Deeds for cash sales ect. all clerical work related to real estate.
- Attended customer problems with a better solution to build customers loyalty for the company.
Hostess/Server/Cashier
Xian Sushi and Noodle
01.2014 - 01.2020
- Greeted customers and offered them assistance on our menu and encourage them to take advantage of our daily deals.
- Interacted with the customers in a friendly manner for their experience to be satisfied.
Lead Cleaning
USC Cleaning
01.2013 - 10.2014
- Assemble business requirements into detail for cleaning production to be satisfied.
- Organized and scheduled, trained, and oversaw employees in a day to day operations on their work.
Education
Leadership and communication
Austin Community College
Austin, TX01-2016
High School Diploma -
Hendrickson High School
Pflugerville, TX08-2014
Phlebotomy Technician -
Central Texas Nurse Network
Austin, TXLicensed Mortgage Loan Originator -
Champion School Of Real Estate
Austin, TXPublic Notary -
American Association Of Notaries
Skills
- Customer service
- Sales processing
- Contract preparation
- Team collaboration
- Data entry
- Upselling strategies
- Problem-solving
- Telephone etiquette
- CRM systems
- Product knowledge
References
- Alma Torres, 512-945-2642
- Justice De Leon, 512-945-8275
- Eric Marquez, 512-516-4841
Timeline
Sales Associate /Licensed Mortgage Loan Originator
Lanzola Communities
10.2023 - Current
Sales Associate and Customer Service Manager
Cayetano Development
01.2020 - 02.2023
Hostess/Server/Cashier
Xian Sushi and Noodle
01.2014 - 01.2020
Lead Cleaning
USC Cleaning
01.2013 - 10.2014
Leadership and communication
Austin Community College
High School Diploma -
Hendrickson High School
Phlebotomy Technician -
Central Texas Nurse Network
Licensed Mortgage Loan Originator -
Champion School Of Real Estate
Public Notary -
American Association Of Notaries
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