Chelsea Spence
Tampa,FL
Summary
Dedicated Sales professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Licensed Mortgage Loan Originator
American Mortgage Services
03.2023 - Current
- Utilize modern technology platforms to manage client information securely while maintaining strict confidentiality standards required by law.
- Review complex financial documents to accurately determine borrower eligibility for mortgage loans, minimizing default risks.
- Negotiate optimal interest rates and fees with borrowers, providing them with competitive financing solutions.
Licensed Realtor
Coldwell Banker Realty
11.2021 - Current
- Assist buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advise and inform prospective clients on current market activities and conditions.
- Write contracts to outline sales and purchases of properties.
- Compare recently sold area properties to determine competitive market prices.
- 2022 Coldwell Banker New Associate Award.
- 2022 Coldwell Banker Rookie of The Year Award.
- 2023 International Sterling Society Award
- 2024 Certified Luxury Home Marketing Specialist
District Sales Manager
Goddard Foodservice
11.2020 - 01.2022
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Resolved customer issues quickly and manage over 300 customers to increase sales and meet quotas.
- Increased sales volume by expanding product line to new retailers, including warehouse clubs and natural food chains.
- Closed over $1.3 million in new business.
Sales Consultant
Sysco
01.2019 - 11.2020
- Increased revenue with proactive follow up on previous purchases and maintaining contact with customers.
- Increased sales consistently, Increase in GP dollars, GP%, and case growth monthly.
- Overcame customer objections using powerful product demonstrations.
- Served customers by going above-and-beyond to offer exceptional support for all needs.
Assistant Manager / Head Server
On Swann
06.2017 - 08.2019
- Managed daily workloads by organizing effective schedules and delegating tasks.
- Enhanced customer satisfaction with fast, knowledgeable service.
- Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Bartender
Hilton
06.2016 - 06.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Consulted with managers to organize special events and promotions.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Recruited and trained new bartenders and barbacks and scouted and auditioned performers for various special events.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
The Palm Pavilion
01.2015 - 06.2016
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Increased bar revenue through development and marketing of featured cocktails.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Leasing Manager
Downtown KC Realty
01.2012 - 01.2015
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Trained leasing professionals on regulatory requirements, company policies and office procedures.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Created and submitted daily reports on leasing activities.
Education
Gainesville State College
Oconee Skills
- Sales Quota Management
- Operational Records Review
- Customer Service
- Customer Trend Analysis
- Detail-Oriented
- Bid Request Management
- Performance Evaluations
- Team Recruiting and Onboarding
- Sales Records Management
- Sales Statistics Analysis
- Restaurant Operation
- Training New Hires
Timeline
Licensed Mortgage Loan Originator
American Mortgage Services
03.2023 - Current
Licensed Realtor
Coldwell Banker Realty
11.2021 - Current
District Sales Manager
Goddard Foodservice
11.2020 - 01.2022
Sales Consultant
Sysco
01.2019 - 11.2020
Assistant Manager / Head Server
On Swann
06.2017 - 08.2019
Bartender
Hilton
06.2016 - 06.2017
Bartender
The Palm Pavilion
01.2015 - 06.2016
Leasing Manager
Downtown KC Realty
01.2012 - 01.2015
Gainesville State College
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