Karen Calderone
Glen Ellyn,IL
Summary
Driven business professional seeking a new opportunity to utilize the skills I have developed to benefit a company that offers growth and opportunity.
Overview
24
24
years of professional experience
Work History
Owner
Doggy Bagz Pet Sitting & Dog Walking
08.2008 - Current
- Established a loyal customer base by providing personalized attention.
- Managed daily operations for all aspects of pet care.
- Customized and maintained the website.
- All aspects of marketing.
- Prepared all tax documentation.
- Managed accounts receivables and payables.
- Prepared all service documentation.
Operations Manager
PTR
11.2007 - 08.2008
- Established standard operating procedures.
- Developed instruction manuals for training new employees.
- Managed compliance contracts with customers.
- Managed inventory levels.
- Processed sales order, quotations, invoices.
- Set up new accounts.
- Implemented new processes to ensure efficiency.
Inside Sales Representative/Logistics Coordinator
Wittenstein North Amercia
09.2000 - 04.2006
- Supported 2 territories with a sales volume of 8 million.
- Heavy phone volume with customers and vendors,
- Processed sales orders, purchase orders, quotations, new accounts.
- Tracked new leads and point of sale for marketing.
- Heavily involved in software troubleshooting and system maintenance.
- Trained all new employees on the company software
- All aspects of shipping and logistics including internationally.
- Major role in the merger of UPS On-line software.
Education
No Degree -
College of DuPage
Glen Ellyn, IL1992
High School Diploma -
Fenton High School
Bensenville, IL06.1990
Skills
Strong computer aptitude and typing skills
Detailed oriented
Excellent verbal and written communication
Multitasking
Proficient in various MS software
Certified in medial administration
Timeline
Owner
Doggy Bagz Pet Sitting & Dog Walking
08.2008 - Current
Operations Manager
PTR
11.2007 - 08.2008
Inside Sales Representative/Logistics Coordinator
Wittenstein North Amercia
09.2000 - 04.2006
No Degree -
College of DuPage
High School Diploma -
Fenton High School
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