Karen Cobb
Tallahassee,FL
Summary
Highly motivated and detail-oriented professional with a Bachelor’s degree in Graphic Design and a strong background in customer service, administrative operations, and digital content creation. Experienced in managing multiple responsibilities in fast-paced environments while maintaining accuracy, organization, and professionalism. Dedicated Certified Nursing Assistant skilled in patient care, effective communication, and problem-solving. Committed to fostering a compassionate environment and ensuring patient dignity through attentive personal care. Seeking a full-time remote position where I can contribute both creative and operational strengths while continuing to grow professionally.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Marketer
Florida A&m University
Tallahassee, FL
01.2023 - 01.2025
- Developed engaging content for social media platforms to enhance campus recreation visibility.
- Executed targeted social media campaigns to promote events and programs effectively.
- Planned, created, and managed engaging digital content across multiple social media platforms to increase brand awareness and audience engagement.
- Conducted research on industry trends, audience behavior, and competitor strategies to improve content effectiveness.
- Monitored industry trends to identify opportunities for innovative marketing approaches.
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
HR Front Desk Assistant
Florida A&M University
Tallahassee, FL
09.2019 - 12.2020
- Managed front desk operations, ensuring smooth check-in and check-out processes for students and visitors.
- Assisted in scheduling appointments and coordinating events for faculty and staff.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Maintained accurate records of student services and facility usage through university management systems.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Certified Nursing Assistant
Quality Home Companion Services
Tallahassee, FL
04.2025 - 01.2026
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care accurately in electronic health records systems.
- Provided emotional support to patients and families, fostering a compassionate environment.
- Maintained cleanliness and organization of patient areas, promoting hygiene standards.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Certified Nursing Assistant
Sara's Legacy Psalms Senior Care
Tallahassee, FL
01.2024 - 02.2025
- Collaborated with multidisciplinary teams to develop and implement care plans.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported needs of 3 residents under long-term care.
Education
Bachelor of Science - Graphic Communications
Florida Agricultural And Mechanical University
Tallahassee, FL05.2024
Skills
- Adobe creative suite
- Figma
- Microsoft Suits
- HIPAA compliance
- Multitasking Abilities
- Problem-solving abilities
- Excellent communication
- Organizational skills
- Reliability
- Adaptability and flexibility
- Active listening
- Teamwork
- Time management
- Attention to detail
- Direct patient care
- Basic life support
Certification
- CNA - Certified Nurse Assistant, State of Florida (Active)
- First Aid Certified - BLS Certified (Active)
Timeline
Certified Nursing Assistant
Quality Home Companion Services
04.2025 - 01.2026
Certified Nursing Assistant
Sara's Legacy Psalms Senior Care
01.2024 - 02.2025
Social Media Marketer
Florida A&m University
01.2023 - 01.2025
HR Front Desk Assistant
Florida A&M University
09.2019 - 12.2020
Bachelor of Science - Graphic Communications
Florida Agricultural And Mechanical University