Karen Cory
Granite City,IL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
26
26
years of professional experience
Work History
Customer Service Representative
Arise Virtual Solutions Inc.
Granite City, IL
11.2022 - 06.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer concerns in a timely manner.
- Assisted customers with product selection, sales, ordering, billing, returns, exchanges, tracking of orders and technical support.
- Developed strong relationships with customers by providing personalized assistance and support.
- There was much personal growth during my time spent at Arise virtual solutions. My customers often complemented my calm tone, willingness to help and knowledge to address their concerns.
Home Daycare Owner
Self Employment
Granite City, IL
07.2004 - 05.2024
- Developed and implemented daily activities and routines for infants and toddlers, including reading stories, singing songs, playing games, and providing meals and snacks.
- Provided parents with updates on their child's development, behavior, eating habits, sleeping patterns.
- It takes extreme dedication and attention to details when running a home daycare environment. I carry these skills as i move forward with future endeavors. I was very successful and proud to have cared for many children and built many lasting friendships along the way.
Department Manager
Walmart
Granite City, IL
08.1998 - 07.2004
- While working at Walmart i served in a variety of roles including, sales floor associate, running a cash register, and Inventory control specialist where i worked directly with stocking of in high demand goods. My last position was Department manger where i took great pride in running my department and overseeing the day to day flow.
- During my experience at Walmart I gained valuable skills such as working with the public in high demand times. I strengthened my customer service skills and allowed my over all dedication and team work shine thru.
Education
High School Diploma -
Granite City High School
Granite City, IL05-1999
Skills
- Inbound and Outbound Calling
- Product Knowledge
- Courteous demeanor
- Customer Relationship Management (CRM)
Timeline
Customer Service Representative
Arise Virtual Solutions Inc.
11.2022 - 06.2024
Home Daycare Owner
Self Employment
07.2004 - 05.2024
Department Manager
Walmart
08.1998 - 07.2004
High School Diploma -
Granite City High School
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