Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Karen Czoer

Humboldt,TN

Summary

Retired early but wanting to work part time front desk helping and greeting patients or customers.

Accomplished General Manager with a proven track record at Zaxbys, excelling in operations management and leadership. Expert in driving sales growth, enhancing customer retention, and fostering team development. Demonstrated success in streamlining processes and improving efficiency. Skilled in negotiation and building lasting vendor relationships, achieving a significant increase in profitability and employee satisfaction. Ordering as well as inventories.

Overview

8
8
years of professional experience

Work History

General Manager

Zaxbys
10.2022 - 12.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Ruler Foods
08.2015 - 10.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Managed budget implementations, employee evaluations, and contract details.

Education

Associate of Applied Science - Business Management

Ambai University
Los Angeles, CA
02-2000

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Staff Management
  • Training and Development
  • Staff Training
  • Inventory Control
  • Motivation
  • Labor Cost Controls
  • Customer Retention
  • Vendor relationships
  • Staffing
  • Recruitment
  • Expense Control

Timeline

General Manager

Zaxbys
10.2022 - 12.2023

General Manager

Ruler Foods
08.2015 - 10.2022

Associate of Applied Science - Business Management

Ambai University
Karen Czoer