Summary
Overview
Work History
Education
Skills
Timeline
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Karen Dao

Wichita,KS

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience

Work History

Director of Programs

Senior Services Inc. of Wichita
04.2017 - Current
  • Management of program managers and support staff.
  • Tracking of program data to ensure compliance with funding contracts.
  • Coverage of program needs, filling in position duties.
  • Encourages an inclusive work environment, to increase teamwork across programs.

Adminstrator

Sandpiper Healthcare and Rehabilitation Center
10.2014 - 03.2016
  • Oversight of Center operations; including census development, resident and staff satisfaction.
  • Encouraged continued conversion into systems and policies of new parent company.
  • Assisted with the coordination and installation of new hardware in the Center.
  • Oversaw training schedules for implementation of new software system; Point Click Care.

Executive Director

Family Health & Rehabilitation Center
05.2012 - 03.2013
  • Assisted in maximizing compliance with State and Federal Regulations; by implementing increased quality assurance measures.
  • Reorganized House Teams to better utilize time and resources to meet company compliance standards increasing time management and output of units.
  • Encouraged team building and consistency of staffing. Thus increasing resident, family, and staff satisfaction.
  • Maintained high occupancy of skilled residents, beyond projected and budgeted census numbers.
  • Coordinated renovation and construction of facility, while ensuring compliance with health, fire and safety regulations.

Education

Master of Science - Health Care Leadership

Friends University
Wichita, KS

Bachelor of Science - Health Services, Organization And Policy

Wichita State University
Wichita, KS

Skills

  • Strong Organizational Skills
  • Proficient in Handling Multiple Tasks
  • Group Dynamics Management
  • Guidance and Support
  • Policy and Procedure Execution
  • Meals on Wheels Assessment Abilities
  • KMAIS Program Expertise
  • Senior Center Program Software Proficiency
  • KSWorks Program Familiarity
  • Experience in Menu Creation & Review

Timeline

Director of Programs

Senior Services Inc. of Wichita
04.2017 - Current

Adminstrator

Sandpiper Healthcare and Rehabilitation Center
10.2014 - 03.2016

Executive Director

Family Health & Rehabilitation Center
05.2012 - 03.2013

Master of Science - Health Care Leadership

Friends University

Bachelor of Science - Health Services, Organization And Policy

Wichita State University

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Karen Dao