Summary
Overview
Work History
Education
Skills
2006 Crew of the Year Award
Timeline
Generic

Karen Davidson

North Kingstown

Summary

At US Sailing, as an Adult Programs Manager, I spearheaded projects to enhance efficiency and customer satisfaction, leveraging skills in project management and cross-functional collaboration. My strategic approach led to significant process improvements, fostering a culture of innovation and teamwork. Skilled in problem-solving and stakeholder communication, I consistently delivered quality service, meeting ambitious goals for the four programs I am responsible for.


Overview

35
35
years of professional experience

Work History

Adult Programs Manager

US Sailing
01.2001 - Current
  • Led team to achieve successful project completions and met deadlines consistently.
  • Improved departmental efficiency by implementing strategic planning and prioritization.
  • Coordinated cross-functional teams for seamless project execution and goal attainment.
  • Increased customer satisfaction with effective issue resolution and proactive communication.
  • Responsible for departmental webpage updates.
  • Fostered positive work environment, encouraging collaboration and innovation among staff.
  • Streamlined operational procedures for improved service delivery and customer experience.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.

Special Deputy

Rutland County Sheriffs Department
03.1990 - 03.1992
  • Prisoner transports
  • Courtroom security

Education

High School Diploma -

Nashua High School
Nashua, NH

No Degree - Law Enforcement

Vermont Police Academy 40 Hour Deputy Course
Pittsford, VT

Skills

  • Time management
  • Operational oversight
  • Decision making
  • Process improvement
  • Stakeholder communication
  • Cross-functional collaboration
  • Problem solving
  • Quality assurance
  • Customer service
  • Adaptability
  • Verbal and written communication
  • Work prioritization
  • WordPress/Office 365/In Design/Adobe Acrobat

2006 Crew of the Year Award

This award is given to an employee or volunteer who 

  • Commits to exceptional service to US Sailing constituents.
  • Respects the integrity and work of fellow C.R.E.W. members.
  • Expects excellence as a group and personal standard of accomplishment.
  • Works together with others in a responsible consistent fashion.


Timeline

Adult Programs Manager

US Sailing
01.2001 - Current

Special Deputy

Rutland County Sheriffs Department
03.1990 - 03.1992

High School Diploma -

Nashua High School

No Degree - Law Enforcement

Vermont Police Academy 40 Hour Deputy Course

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Karen Davidson