Karen Davis
Mineral Point,MO
Overview
21
21
years of professional experience
Work History
Medical Clerk
Centurion
Bonne Terre, MO
07.2025 - Current
- I assist providers with Telehealth.
- I call the housing units to make sure the patients get to R&D medical or GP medical for their medical appointments.
- I sometimes go to AdSeg for medical appointments as well.
Delivery Driver
Spark
Potosi, MO
01.2025 - 08.2025
- I shopped and delivered Walmart groceries.
Benefit Program Technician
State of Missouri Division of Social Services
Hillsboro, MO
08.2021 - 12.2024
- I was hired as a BPT to assist the citizens of MO with the SNAP, Temporary Assistance, Child Care and Mo HealthNet for the Aged, Blind and Disabled programs.
- I complete interviews for these programs to see if they are eligible to receive any of the above-mentioned programs.
Customer Care Representative
Kansas City Steak Company
Kansas City, MO
09.2020 - 05.2021
- I was hired on full time by the Kansas City Steak Company in May 2013.
- I answer incoming calls for orders as well as customer service.
- I answer customer service emails and Bold Chat chats.
- I edited, if necessary, mail orders keyed by our Customer Service agents.
- During the holiday season I helped train and Lead the seasonal employees.
- We are a catalog sales company.
Customer Service Lead
Kansas City Steak Company
Kansas City, MO
10.2015 - 03.2019
- As the Customer Service Lead I supervised the customer service representative and trained all Seasonal employees.
- We are a catalog sales company.
Customer Care Representative
Kansas City Steak Company
Kansas City, MO
05.2013 - 10.2015
- I was hired full time by the Kansas City Steak Company in May 2013.
- I answer incoming calls for orders as well as customer service.
- I answer customer service emails and chats through a program, Bold Chat.
- I edited mail orders keyed by our Customer Service agents.
- I helped train and was a Lead to the Customer Service employees.
- We are a catalog sales company.
Customer Service Representative
On Demand Employment Services
Kansas City, KS
10.2008 - 05.2013
- I have worked with On Demand seasonally since October 2008.
- I worked Customer Service for the Kansas City Steak Company for 5 Christmas seasons.
- I took inbound calls and keyed mail/corporate orders.
- I also handled customer service complaints.
Secretary
Allied Health
Park Hills, MO
01.2006 - 06.2007
- Secretary for nursing school at Mineral Area College.
- Answered phones, typed, data entry, prepared files for nursing students, summarize evaluations for all teachers.
Medical Receptionist
Avalon OB GYN
Farmington, MO
08.2005 - 11.2005
- I answered phones, scheduled appointments, prepared new patient charts, obtained pre-authorizations for OB, maintained medical records and filled out FMLA paper work for patients.
Timeline
Medical Clerk
Centurion
07.2025 - Current
Delivery Driver
Spark
01.2025 - 08.2025
Benefit Program Technician
State of Missouri Division of Social Services
08.2021 - 12.2024
Customer Care Representative
Kansas City Steak Company
09.2020 - 05.2021
Customer Service Lead
Kansas City Steak Company
10.2015 - 03.2019
Customer Care Representative
Kansas City Steak Company
05.2013 - 10.2015
Customer Service Representative
On Demand Employment Services
10.2008 - 05.2013
Secretary
Allied Health
01.2006 - 06.2007
Medical Receptionist
Avalon OB GYN
08.2005 - 11.2005