Karen Diep
HR Student With 5+ Years Of Consumer Experience
Portland,OR
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Nike
Portland, OR
10.2019 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed, marketed and sold full range of products and support services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Sales Associate
American Eagle Outfitters, Inc
Woodburn, OR
08.2018 - 12.2020
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained records related to sales, returns and inventory availability.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Human Resource Management
Portland State University
Portland, OR 09.2019 - 01.2023
Skills
Training and mentoring
Employee Relations
Experience with customer service
Performance Management
Adaptability
Teamwork and collaboration
Technological aptitude
Volunteer and Community Involvement
Asian and Health Service Center
August 2021 - Present
Timeline
Sales Associate
Nike
10.2019 - Current
Bachelor of Science - Human Resource Management
Portland State University
09.2019 - 01.2023
Sales Associate
American Eagle Outfitters, Inc
08.2018 - 12.2020