Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
Generic

Karen D Montalvo

Poughkeepsie,NY

Summary

Dedicated bilingual Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

24
24
years of professional experience

Work History

Medical Assistant-General Surgery

Nuvance Health
Poughkeepsie
10.2023 - Current
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Followed strict protocols to clean and disinfect wounds and Ostomy areas
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.

Medical Assistant

Optum (formely known as CareMount Medical)
Poughkeepsie, NY
09.2020 - 08.2023
  • Provided comprehensive healthcare instruction on topics including disease prevention methods.
  • Performed diagnostic tests such as EKGs and spirometry as required by physicians.
  • Ensured proper functionality of equipment through thorough assessments prior to treatment administration.
  • Maintained hygienic, organized and well-equipped examination rooms for efficient patient flow.
  • Maintained accuracy while recording and updating new patient information in the practice management software program.
  • Maintaining the highest level of confidentiality by complying with HIPAA rules.
  • Initiated prescription submissions and refills at pharmacies

Medical Assistant

Emergency One
01.2017 - 11.2019
  • Decreased patient wait time by streamlining IVs, occupational health services, and bloodwork, and increasing productivity patient intake by 5%.
  • Delivered mobile occupational health exams
  • Assisted in the positioning of soft and hard casting materials.
  • Executed routine laboratory procedures, such as urinalysis and monitoring blood glucose levels, under the guidance of physicians or registered nurses.
  • Implemented established cleaning protocols for instruments used during exams to ensure proper sanitation after each use.

Medical Research Coordinator

Hudson Valley Medical Research
11.2014 - 01.2016
  • Collaborated with medical director to research potential new medications
  • Conducted patient screening and ensured that all recruited participants met study criteria.
  • Ensured accuracy of medical records by maintaining detailed documentation
  • Quantified proper medication doses in adherence to established protocols and under provider supervision for clinical trial

Healthcare Assistant

Hudson Valley Medical Group
10.2006 - 09.2014
  • Managed front office operations including appointment scheduling and insurance verification.
  • Played a key role in developing guidelines for patient care activities.
  • Managed and oversaw clinical staff to maintain adherence to established quality care standards.
  • Accurately and efficiently processed medical claims utilizing billing software.
  • Analyzed medical reports and imaging studies to evaluate patients' health condition.
  • Delivered compassionate emotional support to individuals affected by cancer, both during treatment and in remission.

Healthcare Assistant

Family Health Center of Mid-Hudson Valley
03.2001 - 09.2006
  • OB/GYN
  • Internal Medicine
  • Pediatrics

Education

BSL Provider - Basic Life Support

American Heart Association
01-2023

Phlebotomy Certification -

NCCL
01.2005

Clinical Medical Assistant -

Orange Ulster Boces

Skills

  • Knowledge of hemodynamic pressure
  • Complex Problem-Solving
  • Understanding of medical laws
  • Lab Equipment Operation
  • Patient Care Coordination
  • Direct Patient Care
  • Electronic Medical Records
  • Understands medical procedures
  • HIPAA Compliance
  • Patient Flow Management
  • Procedure Assistance

Websites

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Hire Tech, Orange Woks, 02/01/18
  • Metrics, New York State, 02/01/18
  • Certified Nursing Assistant, Boces, 04/01/00

Timeline

Medical Assistant-General Surgery

Nuvance Health
10.2023 - Current

Medical Assistant

Optum (formely known as CareMount Medical)
09.2020 - 08.2023

Medical Assistant

Emergency One
01.2017 - 11.2019

Medical Research Coordinator

Hudson Valley Medical Research
11.2014 - 01.2016

Healthcare Assistant

Hudson Valley Medical Group
10.2006 - 09.2014

Healthcare Assistant

Family Health Center of Mid-Hudson Valley
03.2001 - 09.2006

BSL Provider - Basic Life Support

American Heart Association

Phlebotomy Certification -

NCCL

Clinical Medical Assistant -

Orange Ulster Boces

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Karen D Montalvo