Karen Donofrio
Ambler,PA
Summary
Driven by a passion for fitness and a knack for motivational coaching, I leveraged skills in group exercise instruction and strength training at Greater Philadelphia YMCA Ambler and Willow Grove locations, enhancing member satisfaction and engagement, specializing in both individual and group settings.
Garden Design and maintenance has allowed the opportunity to engage with clients to create beautiful garden spaces and beautiful seasonal plantings. Collaborating with clients to plan, budget and acquire shrubs, perennials and annuals to meet each individual clients need.
I consistently exceeded sales targets at Republic Services by fostering strong relationships, demonstrating a unique blend of interpersonal and strategic sales abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
Personal Trainer
Greater Philadelphia YMCA
01.2024 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Developed and implemented creative exercise programs to keep clients engaged and motivated.
- Motivated participants through one-on-one instruction and positive feedback.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Assisted clients with personal fitness goals through realistic objectives.
Group Fitness Instructor
Greater Philadelphia YMCA
11.2012 - Current
- Led weekly classes for up to 5-50 individuals with consistent participation and positive feedback.
- Certified to teach Les Mills Body Pump, Body Combat, Les Mills Core, Les Mills Barre, Shapes and Les Mills Dance.
- Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
- Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
- Managed group fitness classes of up to 45-50 members.
- Enhanced client satisfaction through the customization of workout plans based on individual needs and goals.
- Monitored participant progress and provided positive reinforcement to support goal achievement.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Promoted safe and inclusive environment for club clients and members.
Garden Design and Maintenance
Self Employed
08.2003 - Current
- Provided expert guidance to clients, addressing their garden design goals and individual preferences.
- Developed strategies for continuous improvement in garden design, planting techniques, and maintenance procedures.
- Maintained a strong professional network within the horticulture industry, staying informed about emerging trends and best practices in garden design and management.
- Demonstrated expertise in garden design principles during consultations with clients seeking landscape solutions.
- Expertise in perennial garden design and seasonal container plantings.
- Designed visually appealing garden layouts, utilizing diverse plant species and colors to create aesthetic harmony.
- Enhanced garden aesthetics by designing and implementing innovative landscaping plans.
- Manage 5 gardens on a weekly basis and at least 8 additional properties on a bi-monthly, monthly or seasonal maintenance.
Sales Representative
Republic Services
06.1993 - 04.2003
- Expertise in Industrial waste removal services, key accounts were PECO Energy, Merck, Glaxo-Smith Kline to name several key clients.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
Education
Bachelor of Arts - Economics
La Salle University
Philadelphia, PA12.1990
Skills
- Passion for fitness
- Strength training
- Exercise program design
- Motivational Coaching
Timeline
Personal Trainer
Greater Philadelphia YMCA
01.2024 - Current
Group Fitness Instructor
Greater Philadelphia YMCA
11.2012 - Current
Garden Design and Maintenance
Self Employed
08.2003 - Current
Sales Representative
Republic Services
06.1993 - 04.2003
Bachelor of Arts - Economics
La Salle University
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