Open To Work
KAREN DURAN
Glen Rock
Work Preference
Summary
Detail-oriented medical professional with a strong focus on enhancing patient experiences through effective communication and compassionate care. Maintains strict adherence to privacy regulations and quality standards while assisting in clinical procedures and appointment coordination.
Overview
9
9
years of professional experience
Work History
Medical Assistant Podiatry Office
Sovereign Health System
Glen Rock
03.2022 - Current
- Assisted with patient evaluations and treatments to support quality care
- Taking vital signs
- Conducted sterilization of medical tools with gloves and a mask to ensure safety
- Created supportive casts for orthotic devices to aid patient mobility / Dispensing orthotics
- Distributed orthopedic braces, camwalkers, and splints to patients
- Assisting to the Doctor with minor procedures
- Collecting samples and sending to the labs
- Organized and arranged medical supplies to maintain availability for procedures
- Ensured cleanliness and organization of examination rooms to enhance patient experience
- Schedule Appointments by phone or personal when office becomes busy
Front Desk Medical Receptionist
Center for Asthma and Allergy
Bloomfield
10.2021 - 02.2022
- Greeted patients upon arrival to create a welcoming atmosphere.
- Processed co-payments from patients at the front desk to ensure efficient billing.
- Scheduled patient appointments to optimize daily office operations.
- Utilizes EMR system Navinet to enter patient demographics and complete insurance verifications.
- Answers multi-line phone system to assist in answering any questions or directing callers to their necessary department.
- Ordered office supplies and managed administrative tasks like printing and faxing materials.
Full Time Student
Ultimate Medical Academy
Paterson
06.2020 - 11.2021
- Pursued independent learning initiatives to achieve academic goals.
- Navigated new technology and online computer systems to enhance resource utilization.
- Developed and managed budget to ensure effective allocation of resources.
Administrative Assistant
Oprea Group
Haledon
09.2021 - 10.2021
- Organized and scheduled appointments and meetings to optimize executive time management.
- Produced and distributed correspondences, memos, letters, faxes, and forms to facilitate information sharing and documentation.
- Answered and directed inbound phone calls to ensure efficient communication flow.
Quality Control
PCS Wireless
East Hanover
05.2019 - 05.2020
- Ensured compliance with company quality assurance and quantity control standards to uphold product integrity.
- Graded, cleaned, and packed phones while ensuring accuracy through scanning each phone prior to packaging.
- Achieved daily production goals and adhered to safety guidelines to maintain a safe working environment.
Parking Attendant / Customer Service
Parking Authority
Paterson
08.2018 - 04.2019
- Collected and processed payments while directing vehicles to optimal locations for efficient traffic flow.
- Delivered positive customer experiences through attentive service and meticulous care.
- Answered inbound calls and provided detailed information to enhance customer understanding.
Cashier / Customer Service
Ritecheck
Bronx
05.2017 - 05.2018
- Cashed checks, processed bill payments, and answered inbound calls.
- Counted cash drawers and completed bank deposits while safeguarding confidential information.
- Completed closing tasks to ensure smooth operations and readiness for the next business day.
Education
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
Florida City, FL01-2021
Bachelor of Arts Degree - Marketing
Utesa University
Dominican republic01-2016
Skills
- CPT & ICD-10 Coding
- Medical Terminology
- Medical Records
- HIPAA Compliance
- Patient monitoring
- Vital signs monitoring
- Medical Practice
- Appointment scheduling
- Medical Office
- Medical Administrative
- Data Entry
- Time management
- Critical thinking
- Problem-solving
- Teamwork
- Verbal communication
- Customer service
- Receptionist
Timeline
Medical Assistant Podiatry Office
Sovereign Health System
03.2022 - Current
Front Desk Medical Receptionist
Center for Asthma and Allergy
10.2021 - 02.2022
Administrative Assistant
Oprea Group
09.2021 - 10.2021
Full Time Student
Ultimate Medical Academy
06.2020 - 11.2021
Quality Control
PCS Wireless
05.2019 - 05.2020
Parking Attendant / Customer Service
Parking Authority
08.2018 - 04.2019
Cashier / Customer Service
Ritecheck
05.2017 - 05.2018
Associate of Science Degree - Health Sciences – Medical Office and Billing Specialist
Ultimate Medical Academy
Bachelor of Arts Degree - Marketing
Utesa University