Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
Geisinger home health
Danville, Pennsylvania
05.2025 - 07.2026
Managed scheduling for healthcare visits, ensuring timely coordination with staff.
Handled incoming calls and inquiries, directing them to appropriate departments efficiently.
Answered phones to direct callers, schedule appointments, and provide general office information.
Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
Maintained patient records, verifying accuracy and confidentiality of sensitive information.
Maintained confidentiality of sensitive data in accordance with company policies.
Organized and maintained filing systems, both paper and electronic.
Assisted in onboarding new employees, providing necessary training and resources.
Communicated effectively with patients and families regarding home health services.
Scanned physical documents and uploaded to encrypted databases for digital maintenance.
Directed clients and guests to correct departments, rooms, and staff members.
Collected scanned records from various sources for digital storage. and uploaded to database.
Home Health Aide
Bayada Home Health
Williamsport, Pennsylvania
09.2022 - 05.2025
Monitored patient vital signs and reported changes to healthcare team.
Assisted patients with daily living activities and personal care tasks.
Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Maintained a clean and safe environment for patients in their homes.
Maintained clean and well-organized environment for client happiness and safety.
Communicated effectively with families about patient needs and care plans.
Documented patient progress and care activities accurately and timely.
Provided emotional support and companionship to patients during visits.