SHERRY SEGERSON
Nettleton,MS
Summary
Dedicated professional with over five years of experience in office management and customer service within healthcare settings. Skilled in data entry accuracy and document organization, ensuring streamlined operations and high-quality patient interactions.
Overview
9
9
years of professional experience
Work History
Office Administrative Assistant
Radeas Labs
Cordova, TN
01.2019 - 05.2024
- Managed office supplies and inventory for efficient operations.
- Organized and maintained filing systems for easy access to documents.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Ordered supplies and maintained an inventory of office equipment.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Obtained scanned records and uploaded to database.
Front Desk Medical Receptionist
Concentra Urgent Care
Memphis, TN
03.2015 - 06.2017
- Greeted patients and ensured a welcoming atmosphere at urgent care facility.
- Collected patient information and verified insurance details for accuracy.
- Assisted medical staff by preparing patient charts and documentation.
- Managed electronic health records system for efficient data entry and retrieval.
- Maintained cleanliness and organization of reception area for optimal efficiency.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Checked patients in and out for appointments and collected co-payments.
- Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
- Greeted patients, verified insurance information and collected copays.
- Created new patient files upon request while adhering to organizational policies regarding file maintenance.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Education
Associate of Science - Health Information Technology
Ultimate Medical Academy
Clearwater, FL11-2016
Skills
- Office management
- Document organization
- Microsoft Office
- Data entry accuracy
- Electronic health records
- Customer service
- Drug testing procedures
- HIPAA compliance
- Patient data management
- Records maintenance
- Office organization
- Laboratory protocols
- Chain of custody procedures
- Sample collection
- Results interpretation
References
References available upon request.
Timeline
Office Administrative Assistant
Radeas Labs
01.2019 - 05.2024
Front Desk Medical Receptionist
Concentra Urgent Care
03.2015 - 06.2017
Associate of Science - Health Information Technology
Ultimate Medical Academy