Warner Hawkins
Nettleton,MS
Summary
Adept at managing deposit and withdrawal operations, I leveraged financial software expertise at Farmers & Merchants Bank to enhance customer satisfaction. My keen attention to detail and problem-solving skills led to a significant improvement in transaction efficiency and accuracy, establishing a trusted rapport with clients and contributing to the bank's reputation for excellence.
Overview
5
5
years of professional experience
Work History
Sales Associate
Hawkins Home And Auto
05.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Volunteer
Amory Food Pantry
08.2023 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
Bank Teller
Farmers & Merchants Bank
06.2024 - 08.2025
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Placed orders for customer checks and verified starting numbers.
- Removed mutilated currency from circulation.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Reconciled cash drawer and resolved discrepancies.
Education
High School Diploma -
Amory High School
Amory, MS05-2025
Skills
- Deposit and withdrawal management
- Financial software
- Data inputting
- Currency packaging
- Cash counting
- Problem-solving
- Attention to detail
- Team collaboration
Timeline
Bank Teller
Farmers & Merchants Bank
06.2024 - 08.2025
Volunteer
Amory Food Pantry
08.2023 - Current
Sales Associate
Hawkins Home And Auto
05.2020 - Current
High School Diploma -
Amory High School
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