Karen Fitchett

Driven Central Office Technician with a proven track record at Verizon, excelling in network troubleshooting and fostering team collaborations. Demonstrates a keen ability to diagnose complex issues, enhancing system efficiency by over 30%. Expertise in blending technical skills with exceptional teamwork to deliver outstanding results. I also had several other job titles before this. I was an operator and a order writer for business customers telephone service

Have been in this job classification for over 35 year's,but before then I performed several other job functions that enhance my job background. I started out as an operator , which gave me Customer service skills then advanced to clerical job classification of writing up service orders for business customers were I was given the customer’s description of what their needs were Ms had to write what services were needed to complete their telecommunication vision