David Lepage
Bedford,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Central Office Technician
Consolidated Communications
03.2008 - 09.2023
- Monitored switching equipment for SS7, 5E, META, DMS 10, DMS 100 through alarm screens.
- Proved successful working within tight deadlines and fast-paced environment.
- Collaborated with 911 group to busy out trunks.
- Observed safety protocols and security requirements.
- Created FCC reports when required for abnormal event tickets.
- Created additional memory for 5E switches.
- Changed out equipment with assistance of field tech
- Updated daily maintenance logs for each switch
- Assisted police departments in locating addresses for emergency calls.
- Nightly equipment testing to find failing equipment
Education
Bachelor of Science - Business Administration
Robert Morris University
Coraopolis, PA12.1989
Skills
- Documenting job tickets
- Equipment testing
- Safety measures
- Team collaborations
- Documenting activities
- System Repair
- Troubleshooting systems
- Safety practices
- Written Communication
- Analytical and Critical Thinking
- Interpreting reports
Timeline
Central Office Technician
Consolidated Communications
03.2008 - 09.2023
Bachelor of Science - Business Administration
Robert Morris University