Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic
Karen Flangan

Karen Flangan

Fleming Island,FL

Summary

Professional Summary

Dynamic Clinical Nurse Specialist and leader with proven track record of successfully managing projects and initiatives, leading interdisciplinary teams and achieving desired organizational objectives. Skilled in managing nursing orientation and developing nursing competencies, policies and procedures. Consistently produces tangible outcomes that exceed expectations.

Overview

35
35
years of professional experience
1
1

Acute Care Clinical Nurse Specialist (Adult/Gero) Certification

2
2

Adult/Gero Acute Care Nurse Practitioner-Board Certified

3
3

Board Certified Emergency Nurse

4
4

Lean Six Sigma Green Belt Certified

Work History

Clinical Nurse Specialist/Quality Management Nurse

Naval Hospital Jacksonville
Jacksonville , FL
03.2020 - 07.2023
  • Quality Management Nurse: Advisor and consultant to the Director of Nursing Services and five inpatient unit Nurse Managers and Clinical Nurse Specialists related to Joint Commission standards and elements and evidence-based Quality Improvement initiatives.
  • Organization’s Mock Joint Commission Team Member.
  • Medical-Surgical Unit Clinical Nurse Specialist (CNS) during COVID-19 response March – June 2020. Oversight of training for 250 nursing staff in preparation of expanding the Intensive Care and Medical-Surgical Units complexity and volume.
  • Nurse Residency Program Site Coordinator for graduate nurses.
  • Faculty and Course Director for the Trauma Nurse Core Course.
  • Forged and maintained partnerships with regional hospitals to expand clinical opportunities for active-duty clinical staff.
  • Clinical Nurse Specialist, served as a clinical nursing expert and mentor on several organization's committees including the CNS and Nurse Practice Council. Provided review/edits to systems level policies that impacted nursing practice and patient safety.
  • Served as a reviewer for a 31-page article titled “Effective Communication Among Healthcare Providers” for the Emergency Care Research Institute.
  • Expert nursing consultant to executive and unit level staff.

Emergency/Trauma Clinical Nurse Specialist

Naval Hospital Guam
Agana, GU
12.2017 - 02.2020
  • Direct oversight of clinical nursing practice and competency for 51 nursing staff and oversight of orientation for 82 nursing staff.
  • Provided specialized consultation services for complex cases at bedside.
  • Faculty and Course Director for the Trauma Nurse Core Course.
  • Co-Chair, Nurse Practice Council. Mentored 40 staff nurses in leading and implementing evidence-based policies and competencies. Provided oversight of eight systems level nursing programs.
  • Expert nursing consultant to executive and unit level staff.

Assistant Department Head, Joint Troop Clinic

Joint Task Force, Joint Medical Group
02.2017 - 10.2017
  • Responsible for administrative and clinical oversight of 40 clinic professionals and paraprofessionals.
  • Responsible for daily medical and dental clinical operations.
  • Basic Life Support Program Manager for Joint Medical Group staff.
  • Joint Medical Group Liaison to the Naval Hospital for basic and advanced life support courses and Basic Rhythm Recognition Course.

Emergency/Trauma Clinical Nurse Specialist

Naval Hospital Jacksonville
Jacksonville, FL
06.2013 - 01.2017
  • Provided direct oversight of nursing practice and competency training for 55 nursing staff and provided oversight of orientation for 86 professional and paraprofessional nursing staff.
  • Developed or updated nursing policies and competencies.
  • Provided specialized consultation services for complex cases at bedside.
  • Coordinated continuing education opportunities for nursing staff members.
  • Enhanced team performance by providing ongoing mentoring and coaching.
  • Chair, Clinical Nurse Specialist Council and Nurse Practice Council.
  • Co-Chair/Secretary, Critical Care Committee.
  • Expert nursing consultant to executive and unit level staff.

Assistant Department Head

Naval Branch Health Clinic Jacksonville
Jacksonville, FL
07.2010 - 07.2011
  • Led and mentored 42 providers and nursing staff, provided managerial and clinical oversight of daily operations.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall morale.
  • Optimized workflows by analyzing existing processes and identifying areas for improvement or modification.
  • Prepared staff for the Joint Commission, Inspector General and Occupational Safety and Health Administration inspections.
  • Key point of contact between the department and upper management.

Charge Nurse

Joint Task Force, Joint Medical Group (Deployment)
Guantanamo, Cuba
05.2008 - 11.2008
  • Charge Nurse: Supervised 19 staff and provided comprehensive nursing care to detained enemy combatants in a maximum-security environment.
  • Emergency Response Team Coordinator: Formulated comprehensive protocols covering a myriad of medical emergencies. Provided training for 60 medical staff members regarding detainee care and revised the Detainee Medical Department Policy and Procedures Manual.
  • Tuberculosis Management Program Coordinator: Increased program compliance from 5% to 100%.
  • Provided 131 guard staff with spinal immobilization training to ensure safe transfer of detainees from holding block to medical space during emergency code responses.

Charge/Staff Nurse Med-Surg & Emergency Department

Naval Hospital's Bethesda and Jacksonville
Bethesda/Jacksonville
08.2004 - 06.2010
  • MSU Charge Nurse/Staff Nurse: Supervised up to 14 nursing staff on a busy 40-bed inpatient unit.
  • ED Assistant Nurse Manager/Charge Nurse: Supervised up to 17 staff and provided nursing care and triage in an 18 bed, level II ED.
  • Managed staffing assignments to optimize resources.
  • Ensured regulatory compliance with hospital policies and procedures.
  • Performed assessments, provided treatments, administered medications, and documented in patient chart to ensure record of patient care provided.
  • Exhibited strong critical thinking skills when assessing complex medical situations and determining appropriate interventions.
  • Provided skilled, timely and level-headed emergency response to critically ill patients.
  • Collaborated with physicians, pharmacists, and therapists to deliver quality, evidence-based care.
  • Demonstrated excellent time management while juggling multiple priorities.
  • Developed strong rapport with patients and families, fostering trust and open communication.
  • Facilitated seamless transitions of care between units.

Enlisted Navy Career

United States Navy
07.1988 - 04.2004
  • Successful enlisted career culminated with the rank of Chief Petty Officer.
  • Competitively selected to attend nursing school and commission upon completion. Responsible to pass Bachelor's in Science, Nursing program at University of Central Florida and pass national board to practice professional nursing.

Education

Master of Science - Acute Care Clinical Nurse Specialist/NP

University of Maryland - Baltimore
Baltimore, MD

Bachelor of Science - Nursing

University of Central Florida
Orlando, FL

Associate of Arts - General Studies

University of Maryland - College Park
College Park, MD

Skills

  • Transformational Leadership
  • Clinical Nursing Leadership
  • Relationship and Team building
  • Interdisciplinary Collaboration
  • Policy Development/Updating
  • Project Management
  • Quality Improvement Initiatives
  • Joint Commission Compliance

Accomplishments

  • National Association of Clinical Nurse Specialists Mentor of the Year - 2022.
  • Co-executed, providing project management and oversight, to an $11.9M Inpatient Admissions project between the Department of Defense and the North Florida/South Georgia Veteran’s Health System (NF/SG VHS). Efforts led to a two-year partnership that expanded access to care for the NF/SGVHS veterans admitted to Naval Hospital Jacksonville.
  • Vice-President of the Navy’s Bureau of Surgery and Medicine’s (BUMED) Clinical Nurse Specialist Advisory Board (CNSAB): provided leadership and mentorship to 59 Clinical Nurse Specialists (CNSs) across 30 military treatments facilities (MTFs). Led CNS clinical inquiry collaboration through oversight of six CNSAB priority goal teams.
  • Initiated efforts and collaborated with the BUMED Emergency/Trauma Nursing (1945) Specialty Leaders reducing redundant Elsevier Clinical Skills 1945 Core Competencies by 63% resulting in a more effective program that increased completion rates and deployment readiness of Navy emergency nurses from 70.8% to 96.0%.
  • Revised the BUMED Nurse Residency Program policy in 2018 and 2022.
  • Successfully piloted the BUMED Shared Governance Model initiative to include implementation of Unit Practice Councils for Naval Hospital Guam. Served as an exemplar for other Navy MTFs.
  • Created Code Stroke policy at Naval Hospital Jacksonville.
  • Led interdisciplinary team in the standardization and matching of critical care drugs across the organization to include the Pharmacy Adult Intravenous Medication Dilution Chart, Adult Crash Cart Guide, and the Alaris Guardrails at both Naval Hospitals Jacksonville and Guam ensuring safe, quality patient care.
  • Led interdisciplinary teams that created the Clinical Alarm Management policy, staff training and nursing competencies for Naval Hospitals’ Jacksonville and Guam.
  • Led interdisciplinary Failure, Modes and Effects Analysis and Lean Six Sigma/Green Belt project to reduce blood culture contamination rates at Naval Hospital Jacksonville.
  • Spear-headed the implementation of Nurse First Triage at Naval Hospital Jacksonville’s Emergency Department that resulted in a triage reduction time of 75%, increased patient satisfaction by 30%, and decreased the door to treatment time for the patient population.
  • Green Belt Team Lead that restructured the admissions and transfer process that decreased the length of stay in the ED at Naval Hospital Jacksonville to a median average time of 113 minutes.
  • Led or served as a member of 91 quality improvement and training initiatives over 19 years.
  • Developed or updated 88 BUMED, systems and unit level policies and procedures and nursing competencies ensuring they were aligned with evidence-based practice over 19 years.
  • Instructor for Advanced Cardiovascular Life Support, Pediatric Advanced Life Support, Basic Life Support, Trauma Nurse Core Course, Basic Rhythm Recognition, and Basic Emergency Medical Technician Course for 10 years.
  • Successfully served in the U.S. Navy for 35 years.

Affiliations

  • National Association of Clinical Nurse Specialists
  • American Academy of Nurse Practitioners
  • Emergency Nursing Association
  • Association of Critical Care Nurses

Certification

  • Acute Care Clinical Nurse Specialist, Adult – Gerontology (ACCNS-AG)
  • Adult – Gerontology Acute Care Nurse Practitioner (AGACNP-BC)
  • Certification Certification in Emergency Nursing (CEN)
  • Trauma Nursing Core Course Faculty, Course Director, and Instructor
  • Advanced Cardiovascular Life Support Provider (AHA)
  • Pediatric Advanced Life Support Provider (AHA)
  • Basic Life Support Provider (AHA)
  • Advanced Burn Life Support Provider
  • Lean Six Sigma Green Belt Certification

Timeline

Clinical Nurse Specialist/Quality Management Nurse

Naval Hospital Jacksonville
03.2020 - 07.2023

Emergency/Trauma Clinical Nurse Specialist

Naval Hospital Guam
12.2017 - 02.2020

Assistant Department Head, Joint Troop Clinic

Joint Task Force, Joint Medical Group
02.2017 - 10.2017

Emergency/Trauma Clinical Nurse Specialist

Naval Hospital Jacksonville
06.2013 - 01.2017

Assistant Department Head

Naval Branch Health Clinic Jacksonville
07.2010 - 07.2011

Charge Nurse

Joint Task Force, Joint Medical Group (Deployment)
05.2008 - 11.2008

Charge/Staff Nurse Med-Surg & Emergency Department

Naval Hospital's Bethesda and Jacksonville
08.2004 - 06.2010

Enlisted Navy Career

United States Navy
07.1988 - 04.2004

Master of Science - Acute Care Clinical Nurse Specialist/NP

University of Maryland - Baltimore

Bachelor of Science - Nursing

University of Central Florida

Associate of Arts - General Studies

University of Maryland - College Park
  • Acute Care Clinical Nurse Specialist, Adult – Gerontology (ACCNS-AG)
  • Adult – Gerontology Acute Care Nurse Practitioner (AGACNP-BC)
  • Certification Certification in Emergency Nursing (CEN)
  • Trauma Nursing Core Course Faculty, Course Director, and Instructor Advanced Life Support Provider (AHA)
  • Pediatric Advance Life Support Provider (AHA)
  • Basic Life Support Provider (AHA)
  • Advanced Burn Life Support
  • Lean Six Sigma Green Belt
Karen Flangan