Karen Hewatt
Shady Dale,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Primerica
09.2024 - 02.2025
- Promoted products and services using upselling and other sales strategies.
- Analyzed customer needs to provide customized insurance solutions.
- Identified and solicited sales prospects in agency databases.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Increased efficiency by automating routine administrative tasks.
Hairstylist
Great Clips
05.2010 - 02.2017
- Demonstrated thorough knowledge of all salon products and services.
- Used social media platforms to promote salon and services.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Delivered prompt service to prioritize customer needs.
Education
Certificate -
Exam Fx
Covington GACertificate -
Xcel Solutions
Covington GA02-2025
Certificate Medicare Ahip Certification -
Ahip
Covington Ga02-2025
Diploma -
Artistic Beauty
Conyers, GA08-1993
High School Diploma -
Rockdale High
Conyers, GA06-1992
Skills
- Client service
- Needs assessment
- Appointment scheduling
- Active listening
- Critical thinking
- Service upselling
- CRM software
- Microsoft Excel
- Data entry
- Quick learner
- Advanced communication skills
- Social skills
Certification
- Accident and Health License – Ga Department of Insurance.
- Licensed Insurance Agent/Broker - Ga Department of Insurance.
- Ahip Medicare Certification
Timeline
Life Insurance Agent
Primerica
09.2024 - 02.2025
Hairstylist
Great Clips
05.2010 - 02.2017
- Accident and Health License – Ga Department of Insurance.
- Licensed Insurance Agent/Broker - Ga Department of Insurance.
- Ahip Medicare Certification
Certificate -
Exam Fx
Certificate -
Xcel Solutions
Certificate Medicare Ahip Certification -
Ahip
Diploma -
Artistic Beauty
High School Diploma -
Rockdale High
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