Mario Morejon
Miami,FL
Summary
Motivated entry-level professional with strong communication and people skills, eager to build a career in a client-focused, sales-driven environment. Quick to learn new products and processes, with a focus on professionalism, compliance, and delivering reliable customer service. Comfortable working toward performance goals while building positive client relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Family First Life
Miami, FL
09.2025 - Current
- Clearly explained policy options, premiums, and coverage terms to clients.
- Maintained compliance with state regulations and company guidelines.
- Acquired new clients through networking, cold calls, and referrals.
- Sold life insurance policies based on needs-based consultations.
- Developed strong client relationships to enhance retention and loyalty.
Customer Service Advocate
Trinet
Miami, Florida
02.2025 - 07.2025
- Assisted customers by resolving service inquiries and offering effective solutions.
- Educated customers on product services to fulfill specific needs.
- Documented all interactions and cases within company system for future reference.
- Collaborated with sales and support teams to address escalated issues promptly.
- Ensured high customer satisfaction through effective communication strategies.
Cashier
McDonald's
Miami, Florida
06.2023 - 10.2023
- Greeted and assisted customers while maintaining a friendly demeanor.
- Processed accurate orders and provided menu recommendations.
- Efficiently handled cash and electronic payment transactions.
- Maintained a clean, organized cashier station at all times.
- Adhered to company policies and ensured compliance with food safety standards.
Assiant Mechanic
Florida Hot Rods
Miami, FL
06.2021 - 05.2023
- Sourced and installed custom parts to enhance performance and style.
- Conducted thorough inspections to identify customization opportunities.
- Maintained peak performance and safety standards throughout projects.
- Managed specialized tools required for various customization tasks.
- Documented all customization work and associated expenses accurately.
Education
High School Diploma -
Coral Reef High Senior High School
Miami, FL06-2024
Skills
- Policy explanation
- Needs-based sales
- Client compliance
- Risk assessment
- Customer relationship management
- Effective communication
- Time management
- Client retention strategies
- Client service
- Upselling strategies
- Client account management
- Building relationships
- Appointment scheduling
- Problem-solving
- Policy adjustment
- Adaptable thinking
- Conflict de-escalation
- Service resolution
Certification
Florida 2-15 License
References
References available upon request.
Timeline
Life Insurance Agent
Family First Life
09.2025 - Current
Customer Service Advocate
Trinet
02.2025 - 07.2025
Cashier
McDonald's
06.2023 - 10.2023
Assiant Mechanic
Florida Hot Rods
06.2021 - 05.2023
High School Diploma -
Coral Reef High Senior High School