KAREN FORGY
Creedmoor,NC
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Liberty Christian School
Durham, NC
01.2017 - Current
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules and arranged meetings for Administrators and Educators .
- Handled incoming calls, emails, and correspondence with professionalism and efficiency.
- Implemented new administrative processes to enhance workflow efficiency across departments.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed database systems containing customer contact information.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Processed invoices for payment using accounting software applications.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
Secretary
Longview Christian Academy
Longview, Texas
01.2017 - 05.2017
Accounts Receivable
Longview Baptist Temple
Longview, Texas
07.2010 - 07.2016
Education
Associate of Arts - Secretarial
Texas Baptist College
Longview, TexasSkills
- Customer Service
- Customer Greeting
- Phone Skills
- Communication Skills
- Customer Relations
- Secretarial Duties
- Customer relationship management
- Effective communication
- Problem solving
- Attention to detail
- Scheduling
- Records management systems
- Administrative support
- Multi-line telephone systems
- Microsoft outlook
- Multi-task management
- Database organization
- Schedule management
- School records management
- Phone call answering
Timeline
Administrative Assistant
Liberty Christian School
01.2017 - Current
Secretary
Longview Christian Academy
01.2017 - 05.2017
Accounts Receivable
Longview Baptist Temple
07.2010 - 07.2016
Associate of Arts - Secretarial
Texas Baptist College