Karen Garcia
Houston,Texas
Summary
Dynamic Staffing Specialist with 20+ years in recruiting and talent acquisition. Expertise in Recruiting, Interviewing, and Pre-Employment Checks, ensuring seamless candidate management and placement. Proven track record in Performance Monitoring and Customer Relationship Management, enhancing team efficiency and client satisfaction. Concrete and hands-on approach ensures effective conflict resolution and team mentoring. Predictable and consistent, fostering a stable and productive work environment.
Overview
26
26
years of professional experience
Work History
Branch Manager/Account Representative
RCS Personnel
Houston, Texas
03.2022 - 08.2025
- Manage Branch operations at RCS Personnel, a staffing agency, ensuring a professional and organized environment while overseeing recruitment and team development.
- Maintain a professional, organized, and safe environment for employees and patrons.
- Resolve staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximize performance by monitoring daily activities and mentoring team members.
- Cross-train existing employees to maximize team agility and performance.
- Develop and maintain relationships with customers and suppliers through account development.
- Recruit, interview, and hire employees, implementing a mentoring program to promote positive feedback and engagement.
- Cross-trained Account Representative in the field.
- A staffing agency
Recruiter-CSR
RCS Personnel
Houston, Texas
04.2021 - 03.2022
- Served as a recruiter at RCS PERSONNEL managing applicant tracking and pre-employment processes.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening, and other pre-employment checks to verify information on applicants' resumes.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Achieved a promotion to BRANCH MANAGER.
- Formerly Homeland Staffing
Office Clerk-Temporary Assignment
RCS Personnel
Houston, Texas
01.2021 - 03.2021
- Communication: Answering phones, taking messages, and directing calls to the appropriate individuals or departments.
- Mail Handling: Sorting, distributing, and preparing outgoing mail, including packages and correspondence.
- Scheduling: Managing calendars, scheduling appointments.
- Record Keeping: Filing, organizing, and maintaining both physical and digital documents and records.
- Data Entry: Inputting information into databases, spreadsheets, and other systems.
- Office Equipment Operation: Utilizing and maintaining office equipment like computers, printers, scanners, and fax machines.
- Homeland Staffing
Recruiter
People Ready Staffing
07.1999 - 04.2020
- Served as a recruiter at People Ready Staffing, a staffing solutions provider, managing applicant tracking and pre-employment processes.
- Operated and maintained applicant tracking and candidate management systems.
- Conducted reference checks, background screening, and other pre-employment checks to verify information on applicants' resumes.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Completed human resource operational requirements by scheduling and assigning employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- A staffing solutions provider
Education
High School Diploma -
Furr Sr. High
Skills
- Mentoring
- Budget Control
- Recruiting
- Interviewing
- Pre-Employment Checks
- Resume Screening
- Performance Monitoring
- Customer Relationship Management
- Candidate Management Systems
- Account Development
- Conflict Resolution
- Employee Engagement
- Relationship Building
- Recruitment Tools
- Talent Recruitment
- Accounts Payable
- Accounts Receivable
- Data Entry
- Outside Sales
Personality Strengths
- Conventional
- Engaged
- Adaptable while maintaining stability and success
- Excels in teams and one-on-one interactions
- Flexible
- Adheres to established processes and methods
- Accommodating
- Composed
- Diplomatic and accepting of others' needs
- Remains calm under pressure
Timeline
Branch Manager/Account Representative
RCS Personnel
03.2022 - 08.2025
Recruiter-CSR
RCS Personnel
04.2021 - 03.2022
Office Clerk-Temporary Assignment
RCS Personnel
01.2021 - 03.2021
Recruiter
People Ready Staffing
07.1999 - 04.2020
High School Diploma -
Furr Sr. High