Karen Garza
Juneau
Summary
Accomplished Quality Assurance Supervisor with a proven track record at Seneca Foods Corp., showcasing expertise in HACCP and preventive controls alongside bilingual proficiency in English and Spanish. Excelled in enhancing customer satisfaction through effective problem-solving and technical support, underpinned by a strong work ethic and cross-functional teamwork. Skilled in both quality inspection and warehouse operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Assurance Supervisor
Seneca Foods Corp.
09.2023 - Current
- Experience in HACCP, Food Defense Plan
- Scheduling Staff as needed
- Daily Record Review
- Preventive Controls Certificate
- Supervisor Class Certificate
- BPCS Certificate
- Provided technical support for troubleshooting equipment issues or other production challenges that impacted product quality levels.
- Boosted customer satisfaction by promptly addressing concerns, investigating root causes, and implementing corrective actions.
- Used Weighmate to maintain database of test reports and calibration records.
- Conducted risk assessments for proposed changes in processes or materials to evaluate potential impact on product quality and ensure smooth implementation.
- Daily use of GEM
HR Clerk
Seneca Foods Corp
06.2023 - 09.2023
- Managed confidential personnel files, maintaining accuracy and privacy in compliance with legal requirements.
- Assisted HR Manager with annual performance review process, facilitating effective communication between employees and supervisors.
- Enhanced employee onboarding experience with comprehensive orientation materials and personalized support.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
Quality Control Technician
Seneca Foods Corp
06.2020 - 11.2022
- Inspected weights, PH Checks, Salt and sodium checks of finished products to verify everything was in spec.
- Reported problems and concerns to management.
- Performed routine calibration on testing equipment.
- Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
Warehouse Checker
Seneca Foods Corp.
07.2016 - 11.2019
- Ensured optimal product quality, inspecting items for damage or discrepancies before packaging for shipment.
- Assisted in training new hires on warehouse procedures, contributing to a cohesive and efficient team dynamic.
- Worked with GEM to print tickets accordingly for each product with the correct quantity, and description as well as adjusting tickets when needed
- Helped with breaks in lines when needed
- Worked as Depal Operator, Caser Operator, Stacker Operator,
- Inspected all Codes where correct on product before shipments
Education
Certificate - Architectural & Engineering Design Technology
South Texas College
McAllen, TX03-2021
Skills
- Cross-functional teamwork
- Training and mentoring
- Problem-solving skills
- Safety procedures
- English & Spanish fluency
- Warehouse operations
- Product testing
- Quality inspection
- Strong work ethic
Certification
- CPR/AED Certification
- BPCS Certification
- Preventive Control Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality Assurance Supervisor
Seneca Foods Corp.
09.2023 - Current
HR Clerk
Seneca Foods Corp
06.2023 - 09.2023
Quality Control Technician
Seneca Foods Corp
06.2020 - 11.2022
Warehouse Checker
Seneca Foods Corp.
07.2016 - 11.2019
Certificate - Architectural & Engineering Design Technology
South Texas College
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