Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Karen Gill

Alpine,AL

Summary

Dynamic billing specialist with a proven track record at BR Williams Trucking LLC, excelling in invoice processing and discrepancy resolution. Recognized for reducing billing errors, enhancing customer satisfaction, and fostering teamwork. Strong analytical thinker and detail-oriented professional committed to delivering accurate financial reporting and timely billing management.

Overview

30
30
years of professional experience

Work History

Honda Billing Specialist

BR Williams Trucking LLC
12.2007 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.
  • Used data entry skills to accurately document and input statements.
  • Audited and corrected billing and posting documents for accuracy.
  • Monitored outstanding invoices and performed collections duties.
  • Generated monthly billing and posting reports for management review.
  • Kept vendor files accurate and up-to-date to expedite payment processing.

Income Tax Preparer

Jackson Hewitt
01.2014 - 04.2014
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
  • Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
  • Maximized client savings by identifying deductions and tax credits through thorough review of financial documents.
  • Conducted thorough research on unfamiliar tax situations to ensure proper treatment within client returns.
  • Maintained confidentiality of client information by securely storing documentation and implementing strict privacy protocols.
  • Increased client satisfaction with the timely preparation and filing of income tax returns, meeting strict deadlines.
  • Demonstrated attention to detail while preparing complex tax returns for individuals, partnerships, corporations, and trusts.
  • Advised clients on various strategies for minimizing their income tax liabilities throughout the year.
  • Ensured accuracy in tax returns by meticulously reviewing entries for errors and discrepancies.
  • Utilized advanced software tools to improve efficiency in calculating taxes owed or refunds due based on available data inputs.
  • Prepared tax returns for clients in various industries according to government regulations and requirements.
  • Provided information about available products and services to clients, resulting in increased business opportunities.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Assessed client tax situations to determine best filing options.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Analyzed financial records to verify accuracy of tax returns.
  • Offered clients recommendations to reduce tax liabilities.
  • Utilized tax software to prepare returns and meet deadlines.
  • Researched tax implications for various deductions and credits.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.

Bookkeeper/Grants Coordinator

Calhoun County Retired & Senior Volunteer Program
05.2005 - 12.2007
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Reconciled and corrected issues with financial records.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Generated detailed financial reports for management review, facilitating informed decisionmaking.
  • Reduced financial discrepancies by performing monthly reconciliations of bank accounts.
  • Reduced errors in financial statements with meticulous attention to detail during data entry.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Entered figures using 10-key calculator to compute data quickly.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Entered data, generated reports, and produced tracking documents.
  • Gathered and organized materials to support operations.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
  • Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
  • Reduced expenses for office supplies by negotiating contracts with suppliers, achieving cost savings without compromising on quality.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.

School Bus Driver

Calhoun County Board Of Education
08.1995 - 05.2005
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
  • Obeyed federal, Alabama and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
  • Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained Alabama driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
  • Communicated information to parents to promote good communication and transparency.
  • Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
  • Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
  • Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
  • Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
  • Kept parents informed of schedule changes or other relevant updates through clear communication channels.
  • Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Fostered a strong sense of community among bus riders, promoting respect for fellow passengers and valuing the importance of punctuality.
  • Increased overall student satisfaction by attending to individual needs and addressing any concerns expressed during transportation experiences.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Streamlined boarding procedures, implementing an organized system that ensured timely departures from each stop along the route.
  • Contributed to district-wide fuel efficiency initiatives by practicing mindful driving techniques and minimizing idle time.
  • Streamlined communication with parents regarding transportation schedules and changes, improving overall satisfaction.
  • Enhanced student punctuality by maintaining strict adherence to scheduled routes and times.
  • Maintained record of impeccable punctuality, ensuring that students arrived at school and home on time.
  • Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
  • Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
  • Improved route efficiency by regularly reviewing and adjusting paths based on traffic patterns and school changes.
  • Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
  • Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
  • Ensured safety of all passengers by meticulously following traffic laws and school policies.
  • Conducted pre-trip and post-trip inspections of the school bus, documenting any issues and ensuring compliance with regulations.
  • Supervised students during loading, unloading and on bus.

Education

Bachelor of Science - Accounting

Jacksonville State University
Jacksonville, AL
12-2003

Associate Degree Business Administration - Business Administration

Gadsden State Community College
Gadsden, AL
02-1998

Skills

  • Invoice processing
  • Data entry proficiency
  • Account reconciliation
  • Invoice generation
  • Month-end closing procedures
  • Invoicing proficiency
  • Accounts receivable management
  • Financial reporting
  • Attention to detail
  • Multitasking and organization
  • Verbal and written communication
  • Analytical thinking
  • Report generation
  • Billing dispute resolution
  • Statement processing
  • Monthly billing management
  • Billing and invoicing
  • Microsoft office
  • Paperwork and documentation
  • Deadline adherence
  • Billing data verification
  • Billing document creation
  • Statement preparation
  • Discrepancy resolution
  • 10-key data entry
  • Discrepancy reconciliation
  • Invoice documentation management
  • Word processing
  • Billing statement review

Interests

  • Swimming
  • Avid Reader
  • Gardening
  • Animal Care
  • Music
  • Knitting and Crocheting

Timeline

Income Tax Preparer

Jackson Hewitt
01.2014 - 04.2014

Honda Billing Specialist

BR Williams Trucking LLC
12.2007 - Current

Bookkeeper/Grants Coordinator

Calhoun County Retired & Senior Volunteer Program
05.2005 - 12.2007

School Bus Driver

Calhoun County Board Of Education
08.1995 - 05.2005

Bachelor of Science - Accounting

Jacksonville State University

Associate Degree Business Administration - Business Administration

Gadsden State Community College

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Karen Gill