Karen Granados
Los Angeles,CA
Overview
5
5
years of professional experience
Work History
Store Associate
Aerie By American Eagle
Commerce, CA
05.2024 - Current
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Organized store displays to ensure maximum visibility of products.
- Processed returns and exchanges according to company policy.
- Demonstrated excellent customer service skills at all times.
Server
Mariscos La Palma
El Monte, CA
10.2023 - 05.2024
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Provided excellent customer service to ensure satisfaction.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Guest Advocate
Target
Alhambra, CA
06.2023 - 09.2023
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Handled payment processing and provided customers with receipts and proper bills and change.
Front Desk Receptionist
Gabriel Medical Center
Los Angeles, CA
03.2020 - 01.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel, and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
Bachelor of Arts - Biology
California State University Northridge
Northridge, CA01-2025
High School Diploma -
Schurr High School
Montebello, CA06-2021
Skills
Skills: Customer Service, Team Collaboration, Problem-Solving, Attention to Detail, Organization, Adaptability
Interests: Gym, Hiking, Food Enthusiast, Spending Time with Friends and Family, Going to Concerts
Affiliations
- Kappa Kappa Gamma - DEI (diversity, equity, and inclusion) I created safe space for different minority groups within the chapter and kept everyone informed on different cultural and religious upcoming holidays.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Store Associate
Aerie By American Eagle
05.2024 - Current
Server
Mariscos La Palma
10.2023 - 05.2024
Guest Advocate
Target
06.2023 - 09.2023
Front Desk Receptionist
Gabriel Medical Center
03.2020 - 01.2024
Bachelor of Arts - Biology
California State University Northridge
High School Diploma -
Schurr High School
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