Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Green

Birmingham

Summary

Compassionate and detail-oriented healthcare support professional with experience in patient assistance, nutrition services, and medical documentation. Skilled in providing direct and indirect patient care, maintaining accurate records, and supporting healthcare teams to ensure high-quality, safe, and respectful care. Dedicated to patient well-being, with strong interpersonal skills and a commitment to professionalism in fast-paced clinical environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Nutrition and Food Diet Clerk

Birmingham Veterans Administration Hospital
Birmingham
12.2023 - Current

Assist patients with daily meal selections, ensuring alignment with prescribed diets, restrictions, and nutritional needs.

• Provide nutrition education and support to patients under the supervision of healthcare staff.

• Document patient interactions and dietary information in medical records.

• Coordinate with nurses, dietitians, and kitchen staff to support individualized care plans.

• Respond to patient concerns, complaints, and care-related needs with compassion and professionalism.

Food Prep and Service Associate

Birmingham Veterans Administration Hospital
Birmingham
02.2023 - 12.2023

Supported patient recovery by preparing meals in accordance with dietary restrictions and medical guidelines.

• Collaborated with nurses and dieticians to ensure safe and appropriate meal delivery.

• Maintained a clean, safe, and sanitary environment to prevent cross-contamination and protect patient health.

• Interacted directly with patients, demonstrating excellent communication, empathy, and customer service skills.

Customer Service Representative

Accenture – Remote
Birmingham
11.2021 - 01.2022

Maintained confidential client files, ensuring compliance with state and organizational regulations.

• Reviewed applications and supporting documents for accuracy, gathering missing information as needed.

• Communicated with clients via phone and email, providing guidance, updates, and support.

• Collaborated with specialists and administrators to ensure timely case completion

Education

Bachelor of Social Work - Social Work

Miles College
Fairfield, AL
01-2026

High School Diploma -

G.W. Carver High School
Birmingham, AL
05-2014

Skills

Patient Care & Support

Medical Documentation

Nutrition & Meal Assistance

Communication & Relationship Building

Infection Control & Safety Standards

Team Collaboration in Healthcare Settings

Compassionate Caregiving

Problem Solving & Conflict Resolution

Attention to Detail & Professionalism

Certification

  • Child Abuse
  • Adult Abuse

Timeline

Nutrition and Food Diet Clerk

Birmingham Veterans Administration Hospital
12.2023 - Current

Food Prep and Service Associate

Birmingham Veterans Administration Hospital
02.2023 - 12.2023

Customer Service Representative

Accenture – Remote
11.2021 - 01.2022

Bachelor of Social Work - Social Work

Miles College

High School Diploma -

G.W. Carver High School
Karen Green