Karen Gurtler

• Coordinated communication among crisis specialists, supervisors, 911 dispatchers, and law enforcement to enhance effectiveness of behavioral health crisis responses.
• Coordinate communication among crisis specialists, supervisors, 911 dispatchers, and law enforcement during behavioral health crisis responses.
• Participate in community events and stakeholder meetings to strengthen coordination between behavioral health crisis systems and law enforcement.
• Participated in community events and stakeholder meetings to foster collaboration between behavioral health crisis systems and law enforcement, improving joint response efforts.

• Conduct crisis assessments across emergency departments, schools, shelters, workplaces, and community settings while coordinating timely behavioral health interventions.
• Observe and document client behavior, mental status, and presenting concerns to support appropriate crisis intervention and disposition.
• Encouraged the client in problem solving, conflict resolution, harm reduction, relapse prevention, and medication management.
• Assessed client behavior and facilitated decision-making in alignment with their best interests.
• Assess client's behavior, recording his/her behavior, and assist client to make decisions in his/her interest.
• Complete Title 36 applications for individuals who meet criteria for involuntary evaluation.
• Linked clients to community resources to enhance support systems.

• Establish behavioral health treatment planning for adult client members enrolled with community mental health services.
• Assess client behaviors, moods, functioning, and other clinical observations to support treatment planning and service delivery.
• Supported clients in navigating mental health diagnoses while developing effective coping skills.
• Use DBT skills training, social skills training and positive support interventions to improve mental health.
• Provided vocational rehabilitation counseling and skills training to support client employment goals.
• Facilitated connections between clients and community service/resource agencies to enhance support systems.
• Ensured chart compliance and consistently met productivity standards in service delivery.

• Guided clients in evaluating interests, skills, and abilities to achieve self-sufficiency through employment.
• Assessed clients' background, education, and training to tailor career development strategies.
• Facilitated development of realistic career goals aligned with clients' aspirations.
• Evaluate clients' background, education, and training.
• Managed client case files to ensure coordinated support services.

• Developed behavioral health treatment plans for children and adults enrolled in community mental health services, ensuring tailored support for diverse needs.
• Vocational counseling, skills training and ability to apply same to possible unstable, treatment resistant adults of various cultures for co-occurring disorders (GMH/SA/SMI).
• Provided case management and crisis intervention services to support clients in need.
• Provided vocational counseling and skills training for treatment-resistant adults from various cultures with co-occurring disorders, fostering stability and recovery.
• Ensured chart compliance and consistently met productivity standards while participating in on-call rotation.

• Encouraged families in navigating behavioral healthcare services to foster resilience and empowerment.
• Collaborated with families to establish and strengthen Child and Family Teams, enhancing support networks.
• Built partnerships with professionals through non-adversarial advocacy.
• Cultivated positive working relationships with internal staff and external resources to facilitate comprehensive family support.

• Ensured achievement of engineering goals and outcomes through effective accountability.
• Monitored and tracked critical completion dates for casino projects, coordinated daily work flow.
• Handled incoming calls from hotel, food and beverage, and casino floor to ensure prompt service. coming into facilities from Hotel, F&B, and Casino floor.
• Assisted in various administrative tasks to ensure smooth office operations and support team objectives. as assigned.
• Maintained accountability for achieving Engineering goals and outcomes.

College of Health, Human Services and Science