Karen Gutierrez
Sunrise,FL
Summary
Self motivate, energetic, hard working individual seeking an opportunity for growth as a team player and with the company, also and very ambition person to success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bartender
B Ocean Hotels & Resorts
10.2018 - Current
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Upheld strict regulations for safe alcohol service and food safety.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
Santos Japanesse Buffet
02.2017 - 01.2018
- Take orders, make drinks, provide customer service, increase sales
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Served high customer volumes during special events, nights, and weekends.
Manager
Sushi Ray Japanese Restaurant
01.2011 - 01.2016
- Provide professional customer service, create agreat working environment, manage inventory
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Manager
Yoko San Japanese Restaurant
01.2010 - 01.2011
- Create great working environment, ensure customer satisfaction
- Improved marketing to attract new customers and promote business.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
Education
Associate of Science -
Palm Beach State College
Boca Raton, FLHigh School Diploma -
Olympic Heights High School
Boca Raton, FLSkills
- Excellent Communication skills
- Ability to satisfy customer’s needs
- Ability to work under strict deadlines
- Enjoy meeting new people and trying new things
- Fluent in English, Spanish and Portuguese
- Customer service expertise
References
- Gustavo Glover ,305 609 4498 (ex Director of food and beverage ) B Ocean Resort
- Rosie Recio , 7873495143 (Director of Catering ) current B Ocean Resort
Certification
- Bartender License
- Florida Alcohol responsible vendor training
- Food Safety Certification
Timeline
Bartender
B Ocean Hotels & Resorts
10.2018 - Current
Bartender
Santos Japanesse Buffet
02.2017 - 01.2018
Manager
Sushi Ray Japanese Restaurant
01.2011 - 01.2016
Manager
Yoko San Japanese Restaurant
01.2010 - 01.2011
Associate of Science -
Palm Beach State College
High School Diploma -
Olympic Heights High School
- Bartender License
- Florida Alcohol responsible vendor training
- Food Safety Certification
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