Karen Gutierrez
Goleta,CA
Summary
Meticulous, patient-focused Training Specialist with 8+ years experience and providing a variety of healthcare services and administrative assistant to support organizational objectives. Role model for, inspiring, motivating and coaching health center teams to exemplify PPCCC In This Together Workplace Values and Service Standards. Participate in continuous quality improvement processes.Primary emphasis for all staff training is to provide excellent medical care, increase patient volume, and enhance staff engagement and patient experience. Provide one on one and group training as required to Health Center teams.
Overview
2025
2025
years of professional experience
Work History
Training Specialist
Planned Parenthood
Santa Barbara
11.2016 - Current
- Act as a mentor for all new and current non-licensed health center staff.
- Select and assign instructors to conduct training.
- Lead robust training and culture building sessions-including Welcome Orientation and ongoing training for all staff that meets PPFA. Federal and State guidelines.
- Facilitate team-building exercises to enhance workplace collaboration and morale.
- Utilize the CAL to administer online training and track employee progress.
- Maintain up-to-date knowledge of training trends, developments, and best practices.
Personal Care Assistant
In Touch at Home
Goleta, California
- Maintained detailed records of services performed on clients.
- Conducted home visits to assess client's needs and provide appropriate interventions.
- Consulted with client care team to continually update care plans.
- Built strong and trusting rapport with clients and loved ones.
- Developed individual plans of care based on assessment findings and physician orders.
Education
Associate of Science - Medical Assistant
Santa Barbara Business College
Ventura, CA07-2018
Skills
- Onboarding programs
- Training evaluation
- Performance assessment
- HIPPA
- Proficient in NextGen EPM &EHR
- Bilingual
- Leadership
- Communication
Timeline
Training Specialist
Planned Parenthood
11.2016 - Current
Personal Care Assistant
In Touch at Home
Associate of Science - Medical Assistant
Santa Barbara Business College