Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Guzman

Brownsville

Summary

Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.

Overview

9
9
years of professional experience

Work History

Insurance Verification Specialist

Rodeo Dental And Orthodontics
09.2022 - Current
  • Complied with HIPAA guidelines and regulations for confidential patient data.
  • Assured timely verification of insurance benefits prior to patient procedures or appointments.
  • Updated patient records with accurate, current insurance policy information.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Managed high-volume insurance verifications within pressured timeframes for productive medical operations.

Registered Dental Assistant

Brident Dental & Orthodontics
09.2014 - 03.2022
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
  • Scheduled and confirmed appointments.
  • Processed payments and updated accounts to reflect balance changes.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Sterilized tools, exam chair, trays and surfaces for clean and safe dental office.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Gathered medical information, dental health history and vitals from patients.
  • Educated patients on treatment procedures and post-procedure home care.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Created bitewing, panoramic and periapical X-ray images for dentist to review.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.

Education

Certificate - Dental Assisting

South Texas Vocational Institute
Brownsville, Tx
04.2014

High School Diploma -

Lopez Early College High School
Brownsville, TX
05.2013

Skills

  • Insurance Verification
  • Addressing Patient Inquiries
  • Data Verification
  • Eligibility Determination
  • Insurance Coverage Verification
  • Insurance data Entry and Review
  • Skilled in Open Dental
  • Knowledge in insurance portals

Timeline

Insurance Verification Specialist

Rodeo Dental And Orthodontics
09.2022 - Current

Registered Dental Assistant

Brident Dental & Orthodontics
09.2014 - 03.2022

Certificate - Dental Assisting

South Texas Vocational Institute

High School Diploma -

Lopez Early College High School

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Karen Guzman