KAREN HALL

• manage core human resources functions such as talent acquisition, benefits administration, employee relations, or compliance

• Supported hiring pipeline by screening resumes and coordinating interview schedules to streamline recruitment process.

• Assisted with daily workforce management, managing employee records and compliance tasks to maintain operational efficiency.

• Established customer relationships and followed up with customers.
• Provided prompt, accurate, and friendly customer service, addressing inquiries on insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Developed strong customer relationships through consistent communication.

• Consulted with customers to enhance satisfaction and clarify value of solar products.
• Have a professional manner and establish rapport with clients quickly
• Overcome and handle objections
• Fostered positive experiences for clients through effective communication and support.
• Scheduled client appointments efficiently to optimize time management for the sales team.
• Managed inbound and outbound calls to facilitate communication between clients and the company.