Karen Hampton
Lansing,Illinois
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a position at your company. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Residential Program Manager
New Star
2021.11 - Current
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Helped develop and implement programs to foster community growth and development.
Community Day Services Program Manager
New Star
2016.07 - 2021.11
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Handled coordination of daily activities and direct report assignments.
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Coordinated visitations and tours for program facility.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Case Manager, QIDP
New Star
2013.08 - 2016.07
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Collaborated with an interdisciplinary team to determine timely delivery of services.
Education
Bachelor of Arts - Psychology And Philosophy
Chicago State University
Chicago, IL05.2006
High School Diploma -
Rich East
Park Forest06.1988
Skills
- Team Leadership
- Work Planning and Prioritization
- Attention to Detail
- Conflict Resolution
- Employee Scheduling
- Team Training
- Scheduling and Coordinating
- Team Meetings
Additional Information
Certified DSP Trainer
Sex Education Trainer
CPR Certified
QIDP
Timeline
Residential Program Manager
New Star
2021.11 - Current
Community Day Services Program Manager
New Star
2016.07 - 2021.11
Case Manager, QIDP
New Star
2013.08 - 2016.07
Bachelor of Arts - Psychology And Philosophy
Chicago State University
High School Diploma -
Rich East
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