Karen Hernandez
Lake Arthur,NM
Summary
Accomplished Educational Assistant at Hagerman Municipal Schools, adept in fostering student growth and managing diverse teams. Leveraged bilingualism and critical thinking to enhance learning and operational efficiency. Proven track record in improving classroom management and boosting sales at Paynes Packing Co. Demonstrates exceptional problem-solving and customer service skills.
Overview
14
14
years of professional experience
Work History
Educational Assistant
Hagerman Municipal Schools
Hagerman
08.2021 - Current
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
- Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
General Manager
Paynes Packing Co
Artesia, NM
08.2014 - 08.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Manager
Sonic
Artesia, NM
07.2011 - 08.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Secretary
Bell/Cortez Gas
Artesia, NM
07.2011 - 08.2014
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Associate Business - Business Administration
Eastern New Mexico University
Roswell, NMHigh School Diploma - N/A
Artesia High School
Artesia, NM05.2007
Skills
- Fluent bilingualism
- Customer service
- Problem-solving
- Time management
- Critical thinking
- Computer skills
- Task prioritization
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Educational Assistant
Hagerman Municipal Schools
08.2021 - Current
General Manager
Paynes Packing Co
08.2014 - 08.2021
Manager
Sonic
07.2011 - 08.2014
Secretary
Bell/Cortez Gas
07.2011 - 08.2014
Associate Business - Business Administration
Eastern New Mexico University
High School Diploma - N/A
Artesia High School