Karen Hernandez

• Conducted "Know Your Rights" presentations and legal intakes with minors detained in children's facilities in San Antonio, TX.
• Collected necessary data to record in the UCLS system for grant management.
• Assisted attorneys with phone call interviews with sponsors and point of contacts in other countries to help facilitate voluntary departures, SIJ relief and Asylum relief.
• Managed client communications, ensuring timely responses and follow-ups on inquiries while they were detained shelter.
• Organized and maintained electronic filing systems for easy access to case materials.
• Translated necessary documents from minors for court purposes from Spanish to English.

- September 2014-July 2016

• Assisted with meeting with clients to fill out applications for residency, citizenship and DACA.

• Assisted in preparation of citizenship exams

• Coordinated with clients to gather documentation necessary to submit to USCIS.
• Supported legal staff with file maintenance and case management tracking.

• July 2016-October 2025
• Coordinated with children's detention centers, service providers, and external agencies to obtain relevant client records for a comprehensive case file.
• Conducted detailed Know Your Rights Presentations and legal intake interviews to gathered supporting information for children seeking various immigration relief.
• Worked with high volumes of sensitive client data across multiple database systems in compliance with grant and program requirements.