Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen Herrada

Linden,NJ

Summary

I am a bilingual Sales Representative with over three years of experience at Metro by T-Mobile, where I’ve developed a strong passion for helping customers find the right solutions for their needs. I take pride in my integrity, efficiency, and ability to learn quickly in fast-paced environments. My excellent communication skills in both English and Spanish allow me to build trust and lasting relationships with customers from diverse backgrounds. I am highly motivated, results-driven, and always focused on providing a positive experience that represents the company’s values. I’m constantly seeking opportunities to grow, learn, and contribute to a team that values dedication and excellence.

Overview

10
10
years of professional experience

Work History

Sales Representative

Metro by T-Mobile
04.2023 - Current
  • Exceeded sales targets by effectively promoting Metro's product offerings and services.
  • Developed strong customer relationships through personalized service and tailored solutions.
  • Conducted in-depth needs assessments to identify customer requirements and recommend appropriate plans.
  • Collaborated with team members to optimize store operations and enhance customer experience.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Server

Ibis Hotel
09.2019 - 07.2022

Server

Aqua Restaurant
03.2019 - 09.2019
  • Delivered exceptional customer service in high-pressure dining environment.
  • Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
  • Collaborated with kitchen staff to coordinate food preparation and delivery, enhancing service flow.
  • Trained new servers on menu offerings and restaurant protocols, fostering team development.

Server

Boston Eurostar Hotels
10.2015 - 11.2018

Education

High School Diploma -

IES Parque Goya
Zaragoza, Spain

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Sales Representative

Metro by T-Mobile
04.2023 - Current

Server

Ibis Hotel
09.2019 - 07.2022

Server

Aqua Restaurant
03.2019 - 09.2019

Server

Boston Eurostar Hotels
10.2015 - 11.2018

High School Diploma -

IES Parque Goya
Karen Herrada