Karen Hewatt
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Primerica
09.2024 - 02.2025
- Analyzed customer needs to provide customized insurance solutions.
- Promoted products and services using upselling and other sales strategies.
- Enhanced client understanding and satisfaction with detailed explanations of policy features and benefits.
Master Hairstylist
Great Clips
05.2010 - 02.2017
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Used social media platforms to promote salon and services.
Master Hairstylist
Hair Cuttery
04.1994 - 04.2008
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
Education
Life Accident And Health Certificate -
Xcel Solutions
02-2025
Diploma And Master Licenses -
Artistic Beauty
06-1993
High School Diploma -
Rockdale County High
06-1992
Skills
- Upselling strategies
- Teamwork
- Customer service
- Problem-solving
- Multitasking
- Attention to detail
- Self motivation
- Data entry
- Active listening
Skills
Certification
Life Sickness And health Licenses
Master Cosmetologist Licenses
Ahip Medicare Certificate 2/15/25
Anti Money Laundering 1/09/25
Timeline
Life Insurance Agent
Primerica
09.2024 - 02.2025
Master Hairstylist
Great Clips
05.2010 - 02.2017
Master Hairstylist
Hair Cuttery
04.1994 - 04.2008
Diploma And Master Licenses -
Artistic Beauty
High School Diploma -
Rockdale County High
Life Accident And Health Certificate -
Xcel Solutions
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