Karen Hillman

Clerical Assistant

American Moving & Storage

07.2004 - Current

Provided clerical support to company employees by copying, faxing, and filing documents.
Interacted with customers by phone, email, or in-person to provide information.
Responded to inquiries from callers seeking information.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Provided clerical support, addressing routine, and special requirements.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Maintained organized files and stocked supplies to support team needs and maximize performance.
Composed sensitive, confidential reports and documentation.
Maintained records of material flow, compiling and organizing related data.
Managed records and data transfer, ensuring traceability and improving operations through automated systems.
Restocked supplies and submitted purchase orders to maintain stock levels.
Routed business correspondence, documents, and messages to correct departments and staff members.
Managed relational database to store information for reference, reporting, and analysis.
Screened visitors and issued badges to maintain safety and security.
Mentored, trained and supported new staff members in office policies and procedures.
Assisted clients with using library catalogs and software, providing training and answering questions.
Maintained 100% accuracy while entering freight/shipment data into CDRL reports for the Government and recorded data into the CompuMove Software.
Took initiative to help upper management with typing documents tasks and coordinate campaign events.
Digitized Government documents to increase productivity of documentation and creating folders.