Matthew Hines
Rockwall,TX
Summary
Motivated individual with experience in customer service, sales and project management. Skilled in building customer relationships and understanding their needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Roofing Salesperson
Aveco Roofing
05.2022 - Current
- Increased customer satisfaction by providing thorough consultations and accurate project estimates.
- Enhanced company reputation by consistently delivering high-quality roofing solutions to clients.
- Collaborated with team members to complete projects efficiently and on time, ensuring customer satisfaction.
- Assisted clients in selecting appropriate roofing materials based on their needs, budget, and aesthetic preferences.
- Provided exceptional customer service by addressing concerns promptly and professionally during all stages of the project.
Roofing Sales Representative
Rhino Roofing And Construction
10.2019 - 05.2022
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Driver, Warehouse Orders
NAPA Auto Parts - Genuine Parts
10.2016 - 10.2018
- Improved delivery efficiency by optimizing routes and adhering to schedules.
- Maintained safe driving records by strictly following traffic rules and regulations.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Education
High School Diploma -
Rockwall-Heath High School
Heath, TXSkills
- Project Estimation
- Sales Strategies
- Contract Preparation
- Technical understanding
- Client Relationship Building
- Sales consultation
- Interpersonal communication skills
- Roofing industry knowledge
- Project Supervision
Hobbies
Musician with a focus in country music, featuring:
- Lead Vocals
- Acoustic Guitar
- Stage Technician
- Music Collaboration
Outdoorsman
- Hunting
- Fishing
- Camping
- Trail Riding
Timeline
Roofing Salesperson
Aveco Roofing
05.2022 - Current
Roofing Sales Representative
Rhino Roofing And Construction
10.2019 - 05.2022
Driver, Warehouse Orders
NAPA Auto Parts - Genuine Parts
10.2016 - 10.2018
High School Diploma -
Rockwall-Heath High School