Performed general administrative duties such as filing documents, answering phones, distributing mail
Researched and resolved customer service issues in a timely manner
Managed accounts receivable and payable activities including billing customers and collecting payments
Managed detailed filing system for organizing client records
Greeted visitors and directed patrons to appropriate locations or departments
Managed paper and electronic filing systems by recording information, updating paperwork and maintaining documents, such as attendance records and correspondence
Assisted with Client Bookkeeping
Developed and maintained relationships with clients, vendors, and other business partners
Maintained accurate records of confidential information such as client contracts and employee files
Answered phone calls and emails from clients to address questions, complaints, and needs
Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures