Summary
Overview
Work History
Education
Skills
Certification
Other
Affiliations
References
Timeline
Generic

KAREN HURLEY

Beavercreek,Ohio

Summary

Results-driven management analyst with proven success in enhancing operational efficiencies
and strategic planning. Spearheaded projects leading to streamlined processes and cost
reductions. Expertise in critical thinking and communication fosters actionable insights for
improved business outcomes.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Management Analyst

Dayton Veterans Affairs Medical Center
Dayton, OH
04.2022 - 04.2025
  • Evaluated project data to assess space and staffing needs during engineering projects.
  • Collaborated with engineers to address design phase concerns and minimize disruptions.
  • Led stakeholder meetings to facilitate transitions during construction activities.
  • Managed contract deadlines to avoid financial penalties.
  • Conducted audits to ensure accurate space database records.
  • Provided leadership in optimizing facility space usage aligned with CEO priorities.
  • Created action plans to enhance efficiency and reduce operational costs.

Executive Support Specialist

Air Force Institute of Technology (AFIT)
Wright Patterson AFB, OH
01.2020 - 04.2022
  • Managed data requests to ensure timely communication and coordination.
  • Coordinated calendars, visits of Distinguished Visitors, and conference calls for Director, including interactions with Congressman Turner’s office.
  • Tracked office equipment inventory to maintain operational efficiency.
  • Provided administrative support for Commander Directed Investigations, setting up interviews and documenting records in PDF format.
  • Prepared executive-level reports to facilitate informed decision-making.
  • Revised PowerPoint presentations for consistency across the Institute.
  • Researched and updated policies in collaboration with local Air Force Association Chapter for annual awards program.
  • Drafted correspondence on behalf of executive team, ensuring professionalism and clarity.

Administrative Services Manager

Dayton VA Medical Center
Dayton, OH
03.2012 - 01.2020
  • Oversaw all administrative functions for Engineering Services, enhancing operational efficiency.
  • Managed $9M budget for facility utility payments, ensuring financial compliance.
  • Served as primary Talent Management System administrator for Engineering Services.
  • Determined requirements and prepared specifications for personnel relocations at Medical Center.
  • Reviewed blueprints to assign room numbers and assess support needs for personnel moves.
  • Verified timely issuance and accuracy of Performance Plans and Appraisals for staff.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Resolved customer inquiries and complaints in an efficient manner.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Prepared monthly reports detailing accomplishments of the department's objectives.
  • Developed and implemented policies and procedures to improve administrative services operations.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Reviewed and analyzed current operational processes, identified areas for improvement, and developed strategies to increase efficiency.
  • Maintained confidentiality of sensitive information at all times.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Created various forms using LEAF, MS Word, MS Excel, and Adobe Acrobat Pro.

Program Assistant

Transportation Security Administration
Vandalia, OH
10.2004 - 03.2012

Supported airport operations in human resources, finance, and procurement functions.

  • Ensured accuracy of metrics data reported to Federal Security Director by Headquarters TSA.
  • Managed local compliance with Headquarters’ Management Directives through Control Objective Plan.
  • Oversaw Vehicle Management Program for nine assigned vehicles at Dayton.
  • Coordinated hiring process including assessment testing, interviews, and fingerprinting for eligible candidates.
  • Conducted new employee orientations and ensured timely completion of e-SF86 forms.
  • Accessed electronic Official Personnel File system to address HR and payroll concerns.
  • Researched and implemented TSA DAY Awards Program, managing a cash awards budget exceeding $40,000.

Food Service Worker Supervisor

Veterans Affairs Medical Center
Dayton, OH
12.2002 - 10.2004
  • Directed and supervised food service workers in cafeteria, tray assembly, dish rooms, and hospital delivery.
  • Certified weekly duty schedules to ensure adequate staffing levels.
  • Monitored employee attendance and adjusted work assignments as necessary.
  • Oriented new employees and conducted on-the-job training sessions.
  • Scheduled and approved leave requests for staff members.
  • Certified timecards to ensure accurate payroll processing.
  • Counseled employees regarding performance issues and recommended disciplinary actions when needed.
  • Managed daily orders for food and supplies based on scheduled menu items.

Secretary (Office Automation)

Veterans Affairs Medical Center
Dayton, OH
05.1998 - 12.2002
  • Executed independent administrative duties to enhance operational efficiency.
  • Acted as primary point of contact for Medical Center services regarding N&FS inquiries.
  • Managed office operations, ensuring smooth workflow and communication.
  • Organized suspenses, drafted outgoing correspondence, maintained files, and tracked employee actions.
  • Oversaw Sick Leave Certification and Appraisal Programs to ensure compliance.
  • Initiated recruitment processes, conducted interviews, and contributed to employee selection.
  • Collaborated with USDA and Ohio Department of Agriculture as a liaison.
  • Coordinated calendars for Chief and Assistant Chief, organizing meetings and suspense files.

Education

Leadership Dayton Graduate -

Dayton Chamber of Commerce
Dayton, OH
01-2019

MA - Degree in Management

Antioch University McGregor
Yellow Springs, OH
01.2009

Diploma -

Carroll High School
Dayton, OH
01.1985

Skills

  • Data and financial analysis
  • Project and budget management
  • Policy writing
  • Lean management
  • Strategic planning
  • Space optimization
  • Stakeholder engagement
  • Mentorship
  • Meeting facilitation
  • Employee training
  • Problem solving

Certification

  • Certified in Green Belt Lean Management Tool
  • Certified Mentor (Dayton VA)

Other

Graceworks’ Board of Directors, Beta Sigma Phi (BSP) Laureate Delta Chapter (All positions), Toastmasters, Chapter 405, Vice President of Public Relations (2015-2016), US Citizen, No Veterans’ Preference, 75 words per minute

Affiliations

  • Current member of Beta Sigma Phi Sorority, serving as Treasurer for the Dayton City Council of BSP and President of Laureate Delta Chapter.
  • Previous member of Toastmasters International

References

References available upon request.

Timeline

Management Analyst

Dayton Veterans Affairs Medical Center
04.2022 - 04.2025

Executive Support Specialist

Air Force Institute of Technology (AFIT)
01.2020 - 04.2022

Administrative Services Manager

Dayton VA Medical Center
03.2012 - 01.2020

Program Assistant

Transportation Security Administration
10.2004 - 03.2012

Food Service Worker Supervisor

Veterans Affairs Medical Center
12.2002 - 10.2004

Secretary (Office Automation)

Veterans Affairs Medical Center
05.1998 - 12.2002

Leadership Dayton Graduate -

Dayton Chamber of Commerce

MA - Degree in Management

Antioch University McGregor

Diploma -

Carroll High School
KAREN HURLEY